Experience

Familia Dental

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Medical Receptionist/Dental Assistant

  • Jan 2022 - Present

  Demonstrates excellent patient care via in person, telephone, and email - frequently having to handle that all simultaneously. Continues to consistently provide such service from check-in, all the way to post patient care after operation is complete. Able to work in a fast paced environment, while maintaining the expectation of conciseness. Cross trained in sterilization and dental assisting, that way I can always help when needed in those areas. Comforts distraught patients since this is an emergency clinic. Inputs/verifies patient insurances prior to them coming to their appointment. If necessary, I would call the specific insurance company to obtain benefits and eligibility for dental care. Manages the schedule for patient appointments, contacted patients if there were cancellations, and confirmed appointments 48 hours prior to scheduled time. Proficient in Denticon - more than capable to learn any other dental software. Assists with patients ranging from 1.5 years old to the elderly. Provides excellent chairside support, properly utilizing 4 handed dentistry techniques. Able to take x-rays with rinn rings as well as the panoramic machine. Maintains a clean, orderly environment, especially in the lab. Conducts weekly spore tests on autoclaves to ensure instruments are being properly sterilized in said machines. Show less



Home2Suites by Hilton

• Beloit, Wisconsin, United States

• Night Auditor/Front Desk Clerk

  • Jun 2021 - May 2022

  Overseed the hotel via video footage along with regularly scheduled security walks. Prepared audit packets on a nightly basis with confidential hotel documents/counts of inventory and money for the overall working day. Assisted the breakfast hostess with setting up breakfast and the coffee station. Trained new night audit employees on business practices. Overseed the hotel via video footage along with regularly scheduled security walks. Prepared audit packets on a nightly basis with confidential hotel documents/counts of inventory and money for the overall working day. Assisted the breakfast hostess with setting up breakfast and the coffee station. Trained new night audit employees on business practices.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Lead Fulfillment Associate

  • Aug 2020 - May 2021

  Delegated daily managerial tasks such as allocating labor, leading team meetings, assigning job duties to associates, and engaging in cross departmental communication. Adjusted quarterly planner with accurate headcount/rates from all outbound departments (Pick, Pack, and Dock) to determine what changes were needed to be made in what department to allow balance and flow. Introduced thought-provoking, workable business solutions for processes. Tracked labor hours/associate attendance to ensure that team members were where they were assigned. Provided positive feedback as well as coaching opportunities to team members. Show less



Kerry

• Ireland
• Food and Beverage Services
• 700 & Above Employee

• Customer Care Representative

  • Dec 2018 - Jul 2020

  Provided high quality service to customers by creating quotes, placing orders, providing post order support such as returns, credit memos, and addressing quality assurance issues. Communicated to numerous internal teams and collaborated with them to seek out resolutions to meet customer needs and expectations. Worked closely with designated customers, which built trust and a connection with customers. Maneuvered effortlessly between multiple software interfaces and computer programs to complete a variety of tasks (Excel, Word, PowerPoint, Access, Microsoft Teams, Skype for Business, SAP, and Salesforce). Joined a team dedicated to launching SAP within all customer service teams in January, 2020. I was specially trained with a group of team members where our goal was to master every aspect of SAP, that way we can instruct our peers on how to navigate the new system. Show less



Grainger

• United States
• Retail Office Equipment
• 700 & Above Employee

• Export Coordinator

  • Oct 2016 - Dec 2018

  Utilized multiple ordering systems, such as SAP and SOE, to successfully place domestic export orders to either the customer or the end user. Abided by export compliances, regulations, and processes when providing new quotes, orders, and billing adjustments. Created flourishing customer relationships with my designated clients that regularly exported items. Streamlined each order from order entry, to warehouse manufacturing, to outbound shipping by communicating with each department as necessary. Understood the different sectors of the export department such as Federal Government, Domestic, Global, Latin America, and also Oil and Gas (Gulf of Mexico). Worked one-on-one with specialized accounts that required focalized attention for significant profitable opportunities. Participated in regularly scheduled meetings with these designated accounts to propose specially priced quotes on items that the customer requested. Show less