Senior Associate

• Oct 2022 - Present

Washington Business Dynamics (WBD) is a veteran-owned management consulting firm specializing in acquisition, finance, and strategy. We work with our clients as partners to achieve institutional change, enhance operational performance, and build sustainable processes that deliver exceptional results. From our headquarters in Washington D.C. to cities around the world, our experienced team delivers strategic insights by understanding where our clients want to go, and the best way to get there. Our mission is simple: help our clients make better decisions. Show less

Administrative Office Assistant

• Sep 2021 - Jul 2022

Executed bi-weekly MBA emails sent to every student and wrote articles for the monthly alumni newsletter. Planned LinkedIn, Facebook, and Instagram posts to maximize engagement and prospective student leads. Assisted with the undergraduate program in yearbook planning, and student safety.

Mindfulness Coach

• Jan 2022 - Apr 2022

Guided undergraduate students through daily mindfulness exercises to rewire their brains and be appreciative of the present moment.

Business Consultant

• Feb 2022 - Jun 2022

Developed a productivity dashboard for a major oil, gas, and aerospace products manufacturer. Hosted weekly meetings with the company director of operations. Dissected data and formed methodology. Researched primary and secondary sources through case studies and expert interviews. Developed a productivity dashboard for a major oil, gas, and aerospace products manufacturer. Hosted weekly meetings with the company director of operations. Dissected data and formed methodology. Researched primary and secondary sources through case studies and expert interviews.

Student Manager

• Apr 2018 - Jul 2021

Monitored 118 keys and ensured the security of departmental funds. Provided and demonstrated customer service by answering telephone calls, emails, checking-in guests, and resolving customer complaints. Hired and trained new employees for front desk operations. Planned, implemented, managed, and monitored all social media accounts and promotions. Monitored 118 keys and ensured the security of departmental funds. Provided and demonstrated customer service by answering telephone calls, emails, checking-in guests, and resolving customer complaints. Hired and trained new employees for front desk operations. Planned, implemented, managed, and monitored all social media accounts and promotions.

Business Strategy Consultant

• Sep 2020 - Jan 2021

Developed marketing, operations, and funding plans for a ghost kitchen and coworking space. Crafted and deployed a customer discovery survey with Qualtrics. Presented team research and findings to the Siouxland Chamber of Commerce. Developed marketing, operations, and funding plans for a ghost kitchen and coworking space. Crafted and deployed a customer discovery survey with Qualtrics. Presented team research and findings to the Siouxland Chamber of Commerce.

Business Strategy Consultant

• Sep 2020 - Dec 2020

Led a team of 5 students to construct marketing and funding recommendations for a non-profit literary translation publishing enterprise. Executed a competitive analysis, environmental analysis, and phased funding plan to produce recommendations. Volunteer student mentor and coach for the next semester’s class of consultants. Led a team of 5 students to construct marketing and funding recommendations for a non-profit literary translation publishing enterprise. Executed a competitive analysis, environmental analysis, and phased funding plan to produce recommendations. Volunteer student mentor and coach for the next semester’s class of consultants.

Bartender

• Jan 2019 - Nov 2019

Cocktail Waitress

• Jan 2018 - Oct 2018

Server

• Sep 2015 - Sep 2017

Multitasked as a host, server, bartender, and food runner each night. Exceeded customer and employer satisfaction by curating the Duck City dining experience using upselling and customer-focused sales strategies. Multitasked as a host, server, bartender, and food runner each night. Exceeded customer and employer satisfaction by curating the Duck City dining experience using upselling and customer-focused sales strategies.

Server

• Sep 2016 - May 2017

Grocery Clerk

• Sep 2014 - Sep 2015

Umpire

• Mar 2012 - Sep 2015