Experience

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• Vice President



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• Mexico
• Information Technology & Services
• 1 - 100 Employee

• DIRECCION DE PROYECTOS Y CALIDAD

  • Jan 2011 - Present

  • Skillfully negotiate with customers, suppliers, and internal leaders to establish co-shared objectives and work communication plans. Manage stakeholder requirements, contracts, and partnership joint ventures to address competencies and goals. • Collaborate on setting the legal framework and the company's strategic planning. • Developed 300+ proposals and solutions for business processes and Technical IT requirements, encompassing Business Improvement, Customer Service Operations, Procurement, Sales Management, Risk Management, BIA, BCP, DRP, BI, QA, QC, Growth, Diversification, and Scalability. Show less



Softtek

• Mexico
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Quality Assurance Manager

  • Sep 1998 - Aug 1999

  • Developed and successfully implemented QA and QC methodology for the Softtek Software Factory. • Led the QA certification for CMM L2, achieving 100% of projects with near real-time quality control monitoring, resulting in a 25% increase in customer satisfaction and a 15% decrease in project effort. • Developed and successfully implemented QA and QC methodology for the Softtek Software Factory. • Led the QA certification for CMM L2, achieving 100% of projects with near real-time quality control monitoring, resulting in a 25% increase in customer satisfaction and a 15% decrease in project effort.



Seguros Monterrey New York Life

• Insurance
• 700 & Above Employee

• Gerente de Sistemas

  • Jan 1990 - Sep 1998

  • Implemented a Software Development methodology, reducing work time in re-designing, re-coding, and re-testing by 50%. • As a Bank-insurance senior IT manager, reduced business effort by 50% through software and hardware projects for Life Insurance lines and achieved real-time issuing processes that reduced response times from days to minutes. • Implemented a Software Development methodology, reducing work time in re-designing, re-coding, and re-testing by 50%. • As a Bank-insurance senior IT manager, reduced business effort by 50% through software and hardware projects for Life Insurance lines and achieved real-time issuing processes that reduced response times from days to minutes.



Universidad Nacional Autónoma de México

• Higher Education
• 700 & Above Employee

• Ayudante Teoria Matematica de TI

  • Jan 1990 - Jan 1993

  INTERN as Academic Support for Math, Computing, and Theory subjects. INTERN as Academic Support for Math, Computing, and Theory subjects.