Experience

MedicareInsurance.com

• United States
• Insurance
• 1 - 100 Employee

• Bilingual Licensed Benefits Advisor

  • Jan 2023 - Present



ResultsCX (HCSC)

• Daytona Beach, Florida, United States

• Medicare Results Associate

  • Aug 2022 - Dec 2022

  Take inbound calls from prospective customers and explain features and advantages of medical plans to promote applications for insurance. Educating callers in a conversational manner utilizing probing questions and adapt their needs by answering inquiries about medical plans (MAPD, PDP, Med Supplement) Take inbound calls from prospective customers and explain features and advantages of medical plans to promote applications for insurance. Educating callers in a conversational manner utilizing probing questions and adapt their needs by answering inquiries about medical plans (MAPD, PDP, Med Supplement)



Spindle Group

• Houston, Texas, United States

• Customer Service Representative

  • Jul 2021 - May 2022

  Help customers protect themselves from risks by educating them to understand their insurance coverage, while offering renewals and complementary products ( home, flood, auto) from different carriers by phone, face to face, email, chat and text. Help customers protect themselves from risks by educating them to understand their insurance coverage, while offering renewals and complementary products ( home, flood, auto) from different carriers by phone, face to face, email, chat and text.



Tecnas

• Bogota, D.C., Capital District, Colombia

• Key Account Executive

  • Jan 2019 - Jul 2021

  Identify and develop effective relationships with decision-makers, influencers and those responsible for the budget of each project in order to sell raw material for food production in Bakery, Dairy, Chocolate and berevage industries. Identify and develop effective relationships with decision-makers, influencers and those responsible for the budget of each project in order to sell raw material for food production in Bakery, Dairy, Chocolate and berevage industries.