Marcela Fonseca

Assistant Manager at The Art of Coffee
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Contact Information
us****@****om
(386) 825-5501
Location
Niterói, Rio de Janeiro, Brazil, BR
Languages
  • English Professional working proficiency
  • Portuguese Native or bilingual proficiency
  • Spanish Elementary proficiency
  • English Full professional proficiency
  • Portuguese Native or bilingual proficiency
Skills

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André Farias

Foco na execução e no cliente e prima sempre por resultados com qualidade.

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Credentials

  • Logistics and Supply Chain Analysis
    ILOS - Especialistas em Logistica e Supply Chain
    Mar, 2014
    - Oct, 2024
  • Balanced Scorecard
    FGV
  • Business Start-up Management
    SEBRAE
  • Quality Control: Organisation Efficiency (5S Method)
    SEBRAE
  • The Data Science Course 2019: Complete Data Science Bootcamp
    365 Careers

Experience

  • The Art of Coffee
    • 1 - 100 Employee
    • Assistant Manager
      • Jul 2015 - Feb 2017

      In this role I managed a small team in a busy and demanding environment where the main focus is the delivery of excellent customer service. My tasks would include, Preparing ongoing sales and performance reports for area manager and ensuring daily and weekly KPI's are met Maintaining stock levels / availability by replenishing display / fridges rotating stock to ensure compliance with company health & safety guidelines Ensuring that the store has sufficient product, merchandise, and supplies needed to manage an efficient store. This was a part-time position while conciliating my studies in Ireland. Nesta função, gerenciei uma pequena equipe em um ambiente ocupado e exigente, onde o foco principal é a prestação de um excelente serviço ao cliente. Minhas tarefas incluiriam, Preparar relatórios contínuos de vendas e desempenho para o gerente da área e garantir que os KPIs diários e semanais sejam atendidos Manter os níveis de estoque / disponibilidade, reabastecendo a vitrine/ manter o giro de estoque nos freezers para garantir a conformidade com as diretrizes de saúde e segurança da empresa Garantir que a loja tem produto suficiente, a mercadoria, e os suprimentos necessários para gerenciar uma loja eficiente. Esta foi uma posição de meio período enquanto conciliava meus estudos na Irlanda. Show less

  • Badiá Arquitetura
    • Brazil
    • Architecture and Planning
    • 1 - 100 Employee
    • Contract Management
      • Nov 2013 - Apr 2014

      Control, monitoring and inspection of the fulfilment of agreed obligations. From initial agreement, execution, billing and collection. Control, monitoring and inspection of the fulfilment of agreed obligations. From initial agreement, execution, billing and collection.

  • Amazon Global Transportes Ltda
    • Temporary Administrative Logistics Assistant
      • Nov 2012 - Jan 2013

      Invoice and documentation control, database management. Invoice and documentation control, database management.

  • Martins
    • Administrative Logistics Assistant - Distribution Sector
      • 2011 - 2012

      Using ERP system, calculating travel expenses, providing phone support to staff, authorizing fuel to fleets and payment to drivers, verifying travel expense account; issuing service order for fleets, database management. Using ERP system, calculating travel expenses, providing phone support to staff, authorizing fuel to fleets and payment to drivers, verifying travel expense account; issuing service order for fleets, database management.

  • Tron Informática
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Trainee
      • Apr 2010 - Jul 2010

      Issue electronic invoice for services, financial control, database management. Issue electronic invoice for services, financial control, database management.

  • Construtora Villa Del Rey
    • Office Assistant (Purchasing Department)
      • Dec 2008 - Feb 2010

      -Stock monitoring -Negotiation of price, payment terms and method of delivery -Issue purchase order, -Ensure material arrives on schedule. -Stock monitoring -Negotiation of price, payment terms and method of delivery -Issue purchase order, -Ensure material arrives on schedule.

Education

  • Universidade Federal Fluminense
    Master of Business Administration - MBA, Data Science
    2022 - 2024
  • ISEG - Lisbon School of Economics & Management
    Master Programme in Economic and Corporate Decision-making
    2017 - 2019
  • ILOS - Instituto de Logística e Supply Chain
    Specialization, Desenvolvimento de Analistas em Logística e Supply Chain
    2013 - 2014
  • Faculdade Ideal - Certificada FGV
    Bacharel em Administração, Administração de Empresas
    2009 - 2012
  • ETRB
    1994 - 2002

Community

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