Experience

LMT Medical Systems GmbH

• Germany
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Commercial Clerk in the Sales department

  • Feb 2016 - Present

  In the Sales department I take care of the national and international clients, i.e. dealers and hospitals. As the product is very special and unique (incubator system) nearly all orders are subject to a prior invitation to tender for the public sector. I also coordinate the Service staff for the maintenance of the incubator around the globus. Moreover I support the Marketing team in their area and I also participate in fairs and conventions. In the Sales department I take care of the national and international clients, i.e. dealers and hospitals. As the product is very special and unique (incubator system) nearly all orders are subject to a prior invitation to tender for the public sector. I also coordinate the Service staff for the maintenance of the incubator around the globus. Moreover I support the Marketing team in their area and I also participate in fairs and conventions.



Drägerwerk AG & Co. KGaA

• 400 - 500 Employee

• Customer Service Representative in the area Global Order Fulfillment

  • Jul 2015 - Jan 2016

  As a Customer Service Representative I was in charge for the daughter company in France as well as for the branches in Spain/Portugal. For some months I also took care of Saudi Arabia and Morocco. I was responsible for all requests, offers and for the whole order fulfillment until the goods have reached the client which also includes the logistical part, daily contact with Production, Export department and shipping department. Besides the daily work we were continously working on projects to improve our performance, such as to be more pro-active to satisfy the customers. Show less



Vedamotors Indústria e Comércio de Juntas, Ltda.

• Rio do Sul, Brazil

• Export Manager

  • Aug 2014 - Jun 2015

  As the person in charge for the Export sector of the company I was responsible to expand the export activities of the firm. I had to analyze the whole Latin American continent to look for interesting new markets as in Brazil the company was already leader in the field of gaskets and other parts of the motor of motorcycles. I travelled a lot to our focus markets to open new businesses, I negotiated with clients, distibutors and wholesalers. As every market is different I also had to discover the needs of products of every country to develop solutions with our engineers in Brazil. Show less



Dräger

• Germany
• Manufacturing
• 700 & Above Employee

• Customer Service Representative (Global Order Fulfillment)

  • Apr 2011 - Jul 2014

  As a Customer Service Representative I was in charge for the daughter company in France as well as for the Southern German branch in Stuttgart. I was responsible for all requests, offers and for the whole order fulfillment until the goods have reached the client which also includes the logistical part. Besides the daily work we were continously working on projects to improve our performance, such as to be more pro-active to satisfy the customers. As a Customer Service Representative I was in charge for the daughter company in France as well as for the Southern German branch in Stuttgart. I was responsible for all requests, offers and for the whole order fulfillment until the goods have reached the client which also includes the logistical part. Besides the daily work we were continously working on projects to improve our performance, such as to be more pro-active to satisfy the customers.



take-e-way GmbH

• Hamburg und Umgebung, Deutschland

• Commercial clerk

  • Apr 2010 - Mar 2011

  - Sales & distribution national & international - Administrative work & translations - Registration & statistics - Logistics - Sales & distribution national & international - Administrative work & translations - Registration & statistics - Logistics



American Express de España S.A.

• Madrid und Umgebung, Spanien

• Risk analyst Authorizations - Germany & Austria

  • Oct 2007 - Sep 2009

  - Risk analysis - Administrative work - Statistics - Customer service by phone - Risk analysis - Administrative work - Statistics - Customer service by phone



ENFOREX S.L.

• Madrid und Umgebung, Spanien

• Commercial clerk (Marketing & Communications department)

  • Aug 2005 - Sep 2007

  - Commercial correspondence German / English / Spanish & translations - Marketing & Investigations of markets - Representation of company in international fairs - Customer Service - Commercial correspondence German / English / Spanish & translations - Marketing & Investigations of markets - Representation of company in international fairs - Customer Service



INRA Deutschland GmbH

• Mölln

• Commercial Clerk (Automotive research department)

  • Jul 2000 - Sep 2002

  - Assistance on large-scale projects automotive research - Customer Service by phone - Participation in national fairs - Evaluation of surveys - Assistance on large-scale projects automotive research - Customer Service by phone - Participation in national fairs - Evaluation of surveys