Marc Wilson

EUC SME at Prosource
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Aberdeen Area, UK
Skills

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Credentials

  • Consluting for IT Professionals
    Chartered Management Institute
    Mar, 2022
    - Nov, 2024
  • Microsoft Power Platform Fundamentals
    Microsoft
    May, 2021
    - Nov, 2024
  • Business Relationship Management: IT & Business Alignment
    Chartered Management Institute
    Jan, 2021
    - Nov, 2024
  • ECITB Project Management Competition (Gold Award)
    ECITB
    Jan, 2016
    - Nov, 2024
  • MCITP: Enterprise Desktop Support Technician on Windows 7
    Microsoft
    Jun, 2015
    - Nov, 2024
  • MCSA: Windows 7
    Microsoft
    Jun, 2015
    - Nov, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Mar, 2015
    - Nov, 2024
  • MCTS: Windows 7, Configuration
    Microsoft
    Mar, 2015
    - Nov, 2024
  • FOET Offshore Training & Certification
    AIS Survivex, part of 3t Energy Group
    May, 2023
    - Nov, 2024
  • PRINCE2
    PRINCE2.com

Experience

  • Prosource
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • EUC SME
      • Oct 2023 - Present

      Contract position working at Harbour Energy Contract position working at Harbour Energy

  • TAQA Group
    • United Arab Emirates
    • Utilities
    • 700 & Above Employee
    • Digital Engagement Analyst
      • Mar 2021 - Jun 2023

      Internal consultant engaged directly with business leadership to champion IT initiatives, understand business objectives and deliver impactful digital enhancements to optimise company delivery and efficiency. Built and maintained relationships with senior management / stakeholders. Coordinated IT department demand in collaboration with other senior IT team members. • Managed the implementation of ServiceNow Demand & Project Management modules enabling automated visualisation of work scopes taking place across the IT department. • Developed new tools and processes to streamline IT value case development improving IT response times and engagement scores with the business. • Managed the development and implementation of Enterprise Social Network (Yammer) enabling improved engagement and direct communication between senior leadership and the business. • Contributed to an application and licence rationalisation effort focussed on reducing costs and right sizing the IT environment following transfer of assets from RockRose Energy. Show less

  • RockRose Energy
    • United Kingdom
    • Oil and Gas
    • 1 - 100 Employee
    • End User Computer Lead
      • May 2019 - Mar 2021

      Led a team of eight IT analysts, responsible for the delivery of all end user support and project delivery, with expert technical understanding and accountable for vendor and supplier management. Responsible for the design and delivery of EUC technology roadmap and ensured alignment with IT compliance policies. • Coordinated the development and delivery of a new SCCM/Intune hybrid environment to fill a key technology gap by enabling the delivery of company Windows 10 image and applications • Planned, coordinated and evaluated team priorities, ensuring delivery of premiere operational support • Championed a push towards process automation and data visualisation to improve the visibility of IT work scopes both internally within the IT team and across the wider organisation. • Delivered transition of all EUC services and technologies to TAQA Bratani as part of operatorship transition • Managed the relationship with our external partner to deliver a highly responsive IT Service Desk function • Responsible for the management and support of the RockRose Azure / M365 environment Show less

  • Marathon Oil Corporation
    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Lead End User Analyst
      • Mar 2018 - May 2019

      Led the European EUC team, managed daily operations and coordinated all End User project activities. Responsible for understanding and aligning with business objectives to deliver end user requirements.

    • Windows 10 Engineering and Deployment Lead
      • Aug 2017 - Aug 2018

      Led the development and delivery of Windows 10 upgrade to 3000+ users/computers at international locations across Europe, USA and Africa.

    • IT Analyst / Project Manager
      • Jul 2013 - Aug 2017

      Member of the global EUC team, supporting IT operations across the Europe, Africa and the Middle East, acting as out of hours support for the primary EUC team based at Houston HQ. Led deployment team for Windows 7 migration at all Marathon Europe office locations and offshore installations.

    • IT Analyst (Part Time)
      • Dec 2012 - Jul 2013

      Continued responsibility for IT support and mentored placement students in IT support skills, policies and procedures.

  • Marathon Oil Corporation
    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Desktop Support Analyst
      • Jun 2011 - Sep 2012

      Working directly with users to provide support for various IT technologies across a global organisation. Working directly with users to provide support for various IT technologies across a global organisation.

Education

  • Robert Gordon University
    Bachelor of Science (BSc), Computer Science
    2009 - 2013
  • Oldmachar Academy
    5 Highers, 7 Standard Grades
    2003 - 2009

Community

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