Marc Phaneuf

Director of Operations at Mail Management Services, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area

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Experience

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Director of Operations
      • Jun 2022 - Present

      Established and maintained relationships with key executives within the US Postal Service at the GMF and P&DC Negotiated contract bids and mileage rates with US Postal Service Generated route manifests for each contracted route to insure timely deliveries Utilized Samsara and Four Kites applications to tie into USPS tracking systems Completed all administrative responsibilities including payroll, new hire orientation, extra trip paperwork and late slip… Show more Established and maintained relationships with key executives within the US Postal Service at the GMF and P&DC Negotiated contract bids and mileage rates with US Postal Service Generated route manifests for each contracted route to insure timely deliveries Utilized Samsara and Four Kites applications to tie into USPS tracking systems Completed all administrative responsibilities including payroll, new hire orientation, extra trip paperwork and late slip submissions Empowered each driver to work autonomously and performed safety meetings Show less Established and maintained relationships with key executives within the US Postal Service at the GMF and P&DC Negotiated contract bids and mileage rates with US Postal Service Generated route manifests for each contracted route to insure timely deliveries Utilized Samsara and Four Kites applications to tie into USPS tracking systems Completed all administrative responsibilities including payroll, new hire orientation, extra trip paperwork and late slip… Show more Established and maintained relationships with key executives within the US Postal Service at the GMF and P&DC Negotiated contract bids and mileage rates with US Postal Service Generated route manifests for each contracted route to insure timely deliveries Utilized Samsara and Four Kites applications to tie into USPS tracking systems Completed all administrative responsibilities including payroll, new hire orientation, extra trip paperwork and late slip submissions Empowered each driver to work autonomously and performed safety meetings Show less

    • United States
    • Insurance
    • 700 & Above Employee
    • Life Insurance
      • Jan 2021 - Jun 2023

      Contacted Union members to help them enroll in Life Insurance Benefits Contacted Union members to help them enroll in Life Insurance Benefits

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • National Sales Director
      • Apr 2016 - Jun 2022

      Developed a national wholesale program for CBD products through multi-chain and independent brick & mortar establishments Recruited, trained a national sales team of 22 reps, led weekly sales training meetings and promoted company initiatives, new products and sales team goals Executed trade show events to create brand awareness, met new wholesale/private label clients, and spread education about hemp/CBD products Created international marketing strategies, a… Show more Developed a national wholesale program for CBD products through multi-chain and independent brick & mortar establishments Recruited, trained a national sales team of 22 reps, led weekly sales training meetings and promoted company initiatives, new products and sales team goals Executed trade show events to create brand awareness, met new wholesale/private label clients, and spread education about hemp/CBD products Created international marketing strategies, a product catalog and expressed food manufacturing capabilities Exceeded company’s projections and sales goals all six years Show less Developed a national wholesale program for CBD products through multi-chain and independent brick & mortar establishments Recruited, trained a national sales team of 22 reps, led weekly sales training meetings and promoted company initiatives, new products and sales team goals Executed trade show events to create brand awareness, met new wholesale/private label clients, and spread education about hemp/CBD products Created international marketing strategies, a… Show more Developed a national wholesale program for CBD products through multi-chain and independent brick & mortar establishments Recruited, trained a national sales team of 22 reps, led weekly sales training meetings and promoted company initiatives, new products and sales team goals Executed trade show events to create brand awareness, met new wholesale/private label clients, and spread education about hemp/CBD products Created international marketing strategies, a product catalog and expressed food manufacturing capabilities Exceeded company’s projections and sales goals all six years Show less

    • United States
    • Utilities
    • 1 - 100 Employee
    • Director of Project Management
      • Feb 2013 - Mar 2016

      Oversaw solar installation projects from initiation, material orders, scheduling through completion and final payment Designed residential and commercial solar PV systems to meet customer power consumption Communicated with vendors about materials, timely delivery and project schedules Recruited, trained and educated new Solar Consultants about Energy laws, CT State grants, Federal Tax Credits, CTEC’s sales process, CRM, property audits, and Solar PV system… Show more Oversaw solar installation projects from initiation, material orders, scheduling through completion and final payment Designed residential and commercial solar PV systems to meet customer power consumption Communicated with vendors about materials, timely delivery and project schedules Recruited, trained and educated new Solar Consultants about Energy laws, CT State grants, Federal Tax Credits, CTEC’s sales process, CRM, property audits, and Solar PV system design Conducted energy efficiency audits for property owners and presented energy modification plan showcasing improvements to overall energy consumption and cost reduction Show less Oversaw solar installation projects from initiation, material orders, scheduling through completion and final payment Designed residential and commercial solar PV systems to meet customer power consumption Communicated with vendors about materials, timely delivery and project schedules Recruited, trained and educated new Solar Consultants about Energy laws, CT State grants, Federal Tax Credits, CTEC’s sales process, CRM, property audits, and Solar PV system… Show more Oversaw solar installation projects from initiation, material orders, scheduling through completion and final payment Designed residential and commercial solar PV systems to meet customer power consumption Communicated with vendors about materials, timely delivery and project schedules Recruited, trained and educated new Solar Consultants about Energy laws, CT State grants, Federal Tax Credits, CTEC’s sales process, CRM, property audits, and Solar PV system design Conducted energy efficiency audits for property owners and presented energy modification plan showcasing improvements to overall energy consumption and cost reduction Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Distribution Supervisor
      • Jan 2012 - Nov 2014

      Part-Time/Seasonal Position Managed all food/liquor stands during events, executed product deliveries, money transfers, and any customer relations issues Assisted guests with various concerns from lost personal items to finding seats to questions about prices or menu options Staffed and staged VIP events throughout the facility Empowered all stand managers to lead by example Led pre-gate meeting with each stand, expressing key points to each show, such… Show more Part-Time/Seasonal Position Managed all food/liquor stands during events, executed product deliveries, money transfers, and any customer relations issues Assisted guests with various concerns from lost personal items to finding seats to questions about prices or menu options Staffed and staged VIP events throughout the facility Empowered all stand managers to lead by example Led pre-gate meeting with each stand, expressing key points to each show, such as attendance, liquor compliance, special promotions and areas of improvement from previous event Assisted Guest Relations with various visitor concerns from lost personal items to finding seats to questions about prices or menu options Show less Part-Time/Seasonal Position Managed all food/liquor stands during events, executed product deliveries, money transfers, and any customer relations issues Assisted guests with various concerns from lost personal items to finding seats to questions about prices or menu options Staffed and staged VIP events throughout the facility Empowered all stand managers to lead by example Led pre-gate meeting with each stand, expressing key points to each show, such… Show more Part-Time/Seasonal Position Managed all food/liquor stands during events, executed product deliveries, money transfers, and any customer relations issues Assisted guests with various concerns from lost personal items to finding seats to questions about prices or menu options Staffed and staged VIP events throughout the facility Empowered all stand managers to lead by example Led pre-gate meeting with each stand, expressing key points to each show, such as attendance, liquor compliance, special promotions and areas of improvement from previous event Assisted Guest Relations with various visitor concerns from lost personal items to finding seats to questions about prices or menu options Show less

    • Sales Director
      • Feb 2011 - Mar 2014

      Initiated and facilitated communication with over 300 local kitchen bath retailers representing custom kitchen and bathroom cabinet and countertop manufacturer Created pre-fabricated countertop wholesale program which generated record granite sales Developed CSS website, social-networking sites to create brand awareness and establish customer feedback portals Coordinated customer’s kitchen template/installation schedule, material inventory and any necessary… Show more Initiated and facilitated communication with over 300 local kitchen bath retailers representing custom kitchen and bathroom cabinet and countertop manufacturer Created pre-fabricated countertop wholesale program which generated record granite sales Developed CSS website, social-networking sites to create brand awareness and establish customer feedback portals Coordinated customer’s kitchen template/installation schedule, material inventory and any necessary repairs Led growth in Fairfield County, a market previously with zero business and grew territory to become highest yielding territory Show less Initiated and facilitated communication with over 300 local kitchen bath retailers representing custom kitchen and bathroom cabinet and countertop manufacturer Created pre-fabricated countertop wholesale program which generated record granite sales Developed CSS website, social-networking sites to create brand awareness and establish customer feedback portals Coordinated customer’s kitchen template/installation schedule, material inventory and any necessary… Show more Initiated and facilitated communication with over 300 local kitchen bath retailers representing custom kitchen and bathroom cabinet and countertop manufacturer Created pre-fabricated countertop wholesale program which generated record granite sales Developed CSS website, social-networking sites to create brand awareness and establish customer feedback portals Coordinated customer’s kitchen template/installation schedule, material inventory and any necessary repairs Led growth in Fairfield County, a market previously with zero business and grew territory to become highest yielding territory Show less

    • Licensed Real Estate Appraiser in CT
      • Jul 2009 - Aug 2012

      Changed career path while my mother was sick, trained as a Real Estate Appraiser in family-owned business Managed company accounting, billing, payroll and all communication with banks, mortgage brokers and home owners Performed home inspections Used town hall offices and used MLS online database to verify sales comparable data Produced appraisal reports, which included drawn layout sketches and photographs of subject property Changed career path while my mother was sick, trained as a Real Estate Appraiser in family-owned business Managed company accounting, billing, payroll and all communication with banks, mortgage brokers and home owners Performed home inspections Used town hall offices and used MLS online database to verify sales comparable data Produced appraisal reports, which included drawn layout sketches and photographs of subject property

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Advertising, Senior Account Executive
      • Jun 2007 - Jun 2009

      Supervised $2.1 million Diageo account (Guinness) through point-of-sale promotions, print ads, sweepstakes and interactive (web-based) initiatives Enhanced client-agency relationship by working as a liaison between internal agency creative team and Diageo Brand marketing team Presented conceptual and design strategies during face-to-face client meetings Managed all Brand billing and weekly financial reporting to Group Account Director Worked with Trade… Show more Supervised $2.1 million Diageo account (Guinness) through point-of-sale promotions, print ads, sweepstakes and interactive (web-based) initiatives Enhanced client-agency relationship by working as a liaison between internal agency creative team and Diageo Brand marketing team Presented conceptual and design strategies during face-to-face client meetings Managed all Brand billing and weekly financial reporting to Group Account Director Worked with Trade Marketing to develop innovative product launches (Smirnoff Flavored Vodkas) and brand re-positioning (Harp Lager) Initiated a national, multi-faceted in-store merchandising platform focused on the “at-home” bartender called Simply Cocktails Show less Supervised $2.1 million Diageo account (Guinness) through point-of-sale promotions, print ads, sweepstakes and interactive (web-based) initiatives Enhanced client-agency relationship by working as a liaison between internal agency creative team and Diageo Brand marketing team Presented conceptual and design strategies during face-to-face client meetings Managed all Brand billing and weekly financial reporting to Group Account Director Worked with Trade… Show more Supervised $2.1 million Diageo account (Guinness) through point-of-sale promotions, print ads, sweepstakes and interactive (web-based) initiatives Enhanced client-agency relationship by working as a liaison between internal agency creative team and Diageo Brand marketing team Presented conceptual and design strategies during face-to-face client meetings Managed all Brand billing and weekly financial reporting to Group Account Director Worked with Trade Marketing to develop innovative product launches (Smirnoff Flavored Vodkas) and brand re-positioning (Harp Lager) Initiated a national, multi-faceted in-store merchandising platform focused on the “at-home” bartender called Simply Cocktails Show less

  • MP3 Enterprises
    • Baltimore, Maryland, United States
    • Owner/Operator
      • May 2004 - Aug 2007

      Organized and executed direct-marketing, product-launches and sales strategies for Fortune 500 consumer brands, such as Disney, MLB, Samsonite, and Liz Claiborne Developed business-to-business and experiential advertising campaigns to increase consumer awareness and trial among varied demographic groups Recruited management candidates and executed “hands-on” sales education programs Networked with business executives and built partnerships to further… Show more Organized and executed direct-marketing, product-launches and sales strategies for Fortune 500 consumer brands, such as Disney, MLB, Samsonite, and Liz Claiborne Developed business-to-business and experiential advertising campaigns to increase consumer awareness and trial among varied demographic groups Recruited management candidates and executed “hands-on” sales education programs Networked with business executives and built partnerships to further improve business model Built organizational growth expanding to Harrisburg, PA, Lexington, KY and Dover, DE, consulted regional management daily for these subsidiary offices Show less Organized and executed direct-marketing, product-launches and sales strategies for Fortune 500 consumer brands, such as Disney, MLB, Samsonite, and Liz Claiborne Developed business-to-business and experiential advertising campaigns to increase consumer awareness and trial among varied demographic groups Recruited management candidates and executed “hands-on” sales education programs Networked with business executives and built partnerships to further… Show more Organized and executed direct-marketing, product-launches and sales strategies for Fortune 500 consumer brands, such as Disney, MLB, Samsonite, and Liz Claiborne Developed business-to-business and experiential advertising campaigns to increase consumer awareness and trial among varied demographic groups Recruited management candidates and executed “hands-on” sales education programs Networked with business executives and built partnerships to further improve business model Built organizational growth expanding to Harrisburg, PA, Lexington, KY and Dover, DE, consulted regional management daily for these subsidiary offices Show less

    • Sports Marketing Intern
      • Feb 2002 - Nov 2003

      Coordinated promotional event at stadium for Harley Davidson with over 500 motorcyclists Cold-called schools, churches, local corporations, etc. to generate group ticket sales Updated team website daily with statistics, upcoming events, and player news Aided General Manager in purchasing and inventory of retail souvenirs in team apparel shop Named Director of Transportation for 2003 Double AA All Star weekend festivities Organized and completed all player’s, executive’s and… Show more Coordinated promotional event at stadium for Harley Davidson with over 500 motorcyclists Cold-called schools, churches, local corporations, etc. to generate group ticket sales Updated team website daily with statistics, upcoming events, and player news Aided General Manager in purchasing and inventory of retail souvenirs in team apparel shop Named Director of Transportation for 2003 Double AA All Star weekend festivities Organized and completed all player’s, executive’s and family travel arrangements to-and-from hotel, events, ballpark and airports Show less Coordinated promotional event at stadium for Harley Davidson with over 500 motorcyclists Cold-called schools, churches, local corporations, etc. to generate group ticket sales Updated team website daily with statistics, upcoming events, and player news Aided General Manager in purchasing and inventory of retail souvenirs in team apparel shop Named Director of Transportation for 2003 Double AA All Star weekend festivities Organized and completed all player’s, executive’s and… Show more Coordinated promotional event at stadium for Harley Davidson with over 500 motorcyclists Cold-called schools, churches, local corporations, etc. to generate group ticket sales Updated team website daily with statistics, upcoming events, and player news Aided General Manager in purchasing and inventory of retail souvenirs in team apparel shop Named Director of Transportation for 2003 Double AA All Star weekend festivities Organized and completed all player’s, executive’s and family travel arrangements to-and-from hotel, events, ballpark and airports Show less

Education

  • McKissock Online
    Real Estate
    2009 - 2010
  • University of Connecticut
    Legal Aspects of Sport Industry, Law, Business, Marketing, Athletics
    1999 - 2004

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