Experience

Time Well Spent

• Director



Innspired Solutions

• UK National

• Company Director

  • Jan 2012 - Present

  Innspired Solutions main business activity is to mentor, coach and train businesses, of various trading styles, within the hospitality industry. It is essentially a one stop service for all the issues that business face. We have direct and indirect experience in assisting managed, tenanted, leased and free hold operations. Multisite operational training a specialty. Innspired is a reactive fast paced business that is results driven for our clients. We use a proven network of professional services to complement our wide range of skills. Our consultancy style is non-intrusive, motivational, analytical and empathetic. Show less



Time Well Spent

• Hospitality
• 1 - 100 Employee

• Company Director

  • May 2002 - Present

  Time Well Spent LTD is a company set up and wholly owned by Marc & Maureen Jones. The business has been directly involved in the buying, refurbishing/ extending & restoring, and operating sites in the Surrey/ Sussex area – Sportsman, Mogador Chomps, Cheam Well House Inn, Chipstead Royal Oak, Brockham Black Horse, Reigate Plough and Furrow, Smallfield Yew Tree, Reigate The Plough & Attic Rooms, Rusper Whitehart, Chipstead Red Lion, Redhill The sites were selected for the potential growth of both operating & capital profit. Each site required varying levels of refurbishment/ restoration or build which was fully coordinated and project managed by TWS. TWS is and has been independently funded. Show less



Voyager Pub Group/ Unique Pub Properties

• South East UK

• Group Area Manager

  • Mar 2000 - Feb 2002

  Reporting to Director & General manager. Upon the agreed sales of 998 outlets to Nomura from Bass Leisure Retail, I was the direct line manager for varoius sized groups in the Sussex, Surrey, Hampshire & Dorset. The key objectives were to improve the sales trend, control the right costs, ensure continuous trading, protect the sale process and ensure structured day to day business plans were implemented in all outlets. The Voyager business plan was to convert the outlets to the lease market or identify alternative use over the next 18 months. I found the role to be a challenging one as the environment is focused differently to that of a major structured retailer. At one point this resulted in me managing six different de -branded units within a district of thirty units. Show less



Bass Lesuire Retail

• Retail Business Area Manager / Employment Costs Manager

  • Mar 1996 - Feb 2000

  Reporting to Director & General manager. Direct line manager for licensed house managers in Essex & North London. My key objectives were to build the profit through sale initiatives, inspire the people to win and deliver the offer within the Tavern channel. To coach and train company policies and standards, analyse various forms of data and information, implement control work practices, train and coach outlet managers, selection and recruitment, responsible for HR issues and employment law, to ensure conformity on all aspects of licensed law, drive results and manage an area profit & loss account.It was during this time that I started to understand some fundamentals of multiple-site retailing.These fundamentals included the need for creative thinking to generate profit growth, to understand and be curious about market trends, lead people by being a leader, network, demonstrate courage and conviction and always strive to deliver a passion for excellence.To manage the roll out of the ECS( Employment Costs System) to 130 public houses in the South East of England. The objective of the secondment was to reduce employment cost by 1% year on year in the area. Part office based, the role included the analysis of data for actual & forecasted employment costs, report information to Area & Director managers, deal with non-compliance issues, attend and present information in power point format at district and area level, identify any training issues within the team. Achievements- The reduction of employment costs by 1.4% which equalled 800k. Valuable presentational experience( ECS area presentation to 250 LHMs), sponsorship from a Director & General Manager for the Bass Leisure Retail RBM(regional business manager) course. Show less

• Fox & Hounds - House Manager

  • Mar 1998 - Mar 1999

  Achievements- Stabilised sales in the first 6 months and achieved sales growth of 22% in last 6 months. Managerial conversion profit increased by 12% year on year. 5 consecutive100% mystery guest scores. Taverner of the year award 98/99 BLR. Promotion to Employment Costs Manager in taverns channel, South East.

• Spring Tavern - House Manager

  • Feb 1995 - Feb 1998

  Achievements- The successful implementation and delivery of the NVQ process to a employees. Total sales turnover up 14% year on year. Managerial conversion up 8% year on year. Six consecutive 100% mystery guest scores. Qualifications gained: Company training awards- Bronze, Silver & Gold, Basic Food & Hygiene CertificateHealth & Safety Certificate, First Aid Certificate, Cellar Management, (NVQs) 1,2 & 3 MBII- Member British Institute Inn keeping National Vocational Certificates; D32, D33, D34 (NVQ Assessing & Verifying NVQs) Advanced Food Hygiene Certificate, GTT ( Group Training Techniques) Certificate Show less