Experience

Amphenol Aerospace

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 400 - 500 Employee

• Sr. Manager, Customer Service / Delivery Assurance/ Pricing

  • Jan 2020 - Present

• Sr. Manager Delivery Assurance / Purchasing

  • Nov 2018 - Jan 2020

  Responsible for developing a productive working relationship with Operation’s groups to ensure on-time delivery to our customers and attain other key metrics. Responsibilities include: • Drive delivery performance to meet MRP schedule and customer contract requirements • Monitor of work in process in the module centers • Work with Global Supply Chain to ensure on-time delivery of raw materials and components• Develop an understanding of capacity issues • Drive root cause and corrective action to support improvement of key metric performance • Develop key business measurements to monitor issues and all locations• Support Continuous Improvement initiatives Show less

• Senior Manager; Customer & Technical Services

  • Nov 2013 - Nov 2018

  Responsible for overseeing the customer service department and ensuring the company delivers the highest level of customer service possible. Developed new team structure and customer service team in Mexico operation. Created new standard work, training process, KPIs and open team environment. Mentored and career developed employees.

• Marketing Manager - New Product Development

  • May 2010 - Oct 2013

  Drive sales through new product development working with industry leading customers generating multi-million dollar increases in sales per year. Develop Product development plans, manage and drive product costs, margins, price strategies to align with order and sales budgets. Responsibilities include working with engineering, manufacturing, suppliers, customers and sales to develop and launch products to support customer requirements. Product launch responsibilities include channel strategies, promotions, and sales and marketing training. Management responsibility included Managing two Project/Product Managers and the MARCOM department within the NPD group. Show less

• Business Development Manager - Military C4I Systems

  • Feb 2009 - May 2010

  Responsible for building strategic sales relationships with key industry leading companies and identify potential product expansion opportunities to increase annual sales by $10M+. Accomplished by analyzing market to identify key DOD programs, prime/sub contractors and expanding sales in assigned market. Create and communicate key market strategies and execute them through all sales channels. Manage key customer programs to assure that key milestones and objectives are met internally throughout the organization. Coordinate with other Business Development Mangers and Sales Management to stimulate growth across markets. Show less

• Marketing Manager Hi Tech Products- Filter/BLP Interconnects

  • Aug 2004 - Nov 2009

  Responsibilities include managing Product Managers and Application Engineers responsible for pricing, promotion, placement, cost reductions, and design activity for Military/Aerospace Filter, Hermetic, Fiber Optic and Board Level Connector products. Responsibilities include P&L management, setting budgets of over $70M+ annually; est. forecasts, strategic plans, and product development strategies that support the overall corporate order and sales budgets. Other responsibilities include setting team member (employee) responsibilities, goals and creating together performance evaluation tools. Travel to both domestic and international accounts to support global strategies. Show less

• Product Manager

  • 2002 - 2005

  Responsibilities include pricing, promotion, placement, cost reductions, and design activity for EMI/EMP and Missile interface connector products. Achievements include; annual sales growth of 15 to 25% by creating customer relationships and new products through market and customer research. Other responsibilities include reviewing customer documentation / drawings, product training presentations, and creating product demand with both the internal and field sales teams.

• MARCOM/Distribution Administrator

  • Aug 2000 - 2002

  MARCOM responsibilities included maintaining and updating the company website, advertising, along with other communication responsibilities. Participate on quality and e-commerce team. Communicate and create new product announcements for product marketing teams. Distribution responsibilities included creating systems to measure POS performance reports for both the product marketing and sales organizations.



Mazzarella Pizza Inc.

• East Coast

• Manager

  • Jul 1994 - Dec 1996

  Manage Food Concession with responsibility of organizing personal, food preparation, and stock rotation for a business that traveled year round to events along the East Coast. Other responsibilities included health inspection compliance, Event locations and product display to generate sales. Manage Food Concession with responsibility of organizing personal, food preparation, and stock rotation for a business that traveled year round to events along the East Coast. Other responsibilities included health inspection compliance, Event locations and product display to generate sales.