Senior Inside Sales Representative

• Apr 2022 - Present

Penrod wields the power of Salesforce to create amazing sales, engagement, and community platforms for medical device companies, healthcare providers, insurance payers, labs, and pharma. We're an official Salesforce Health and Life Sciences Expert Navigator. • Called into HLS industries, Med Device & Med Tech concentration; startups to Fortune 500; from Pre-FDA approval to full commercialization • Regularly exceeded required 100+ call volume; consistently at or near the top in qualified meeting production quotas • Researched accounts, to find and call C-suite, VP and Director level executives in Sales, Marketing, Customer Service, Revenue Cycle Management, Supply Chain, Compliance, IT and related CRM & operations roles • Always willing to lend a hand to colleagues and help with a question or issue; genuine team player • Collaborated with AEs to review account penetration progress and likely accounts and prospects to target resulting in consistently meeting or exceeding qualified meeting goals • Briefed AEs on prospect interview data to prepare for initial meetings and develop meeting strategy • Data produced from prospect interviews recognized as relevant, detailed and top notch • Synthesized call data and wrote meeting notes under time critical requirements • Entered activities, tracked progress, and created reports & call lists in SFDC and SL databases • Refined and optimized call scripts to introduce Penrod and qualify prospects • Regularly contributed advice and insight on inside sales best practices with Inside Sales Director Show less

Executive Inside Sales Representative

• Apr 2021 - Mar 2022

Simplus is a Platinum Salesforce Partner and leader in Quote-to-Cash implementations. We provide enterprise-wide digital transformation through advisory, implementation, change management, custom configuration, and managed services. • Called into broad range of industries; Fortune 500 & $500M+ revenue, 2,000+ employees • Regularly exceeded required 100+ call volume; consistently at or near the top in qualified meeting production quotas • Researched accounts, to find and call C-suite, VP and Director level executives in Sales, Marketing, Customer Service, and IT and related CRM & operations roles • Always willing to lend a hand to colleagues and help with a question or issue; genuine team player • Collaborated with AEs to review account penetration progress and likely accounts and prospects to target resulting in consistently meeting or exceeding qualified meeting goals • Briefed AEs on prospect interview data to prepare for initial meetings and develop meeting strategy • Data produced from prospect interviews recognized as relevant, detailed and top notch • Synthesized call data and wrote meeting notes under time critical requirements • Entered activities, tracked progress, and created reports in SFDC and SL databases • Refined and optimized call scripts to introduce Simplus and qualify prospects • Regularly contributed advice and insight on inside sales best practices with Inside Sales Director Show less

Senior Inside Sales Analyst

• Nov 2018 - Mar 2021

As of March 2, 2020, Resilience360, Riskpulse, and Rising Tide Digital are now combined into a single brand called Everstream Analytics. Get in Front of What's Ahead! • Calling into broad range of industries; $750M+ revenue, 2,000+ employees. • Calling supply chain, procurement, sourcing, logistics, risk management, quality, transportation, compliance executives • Regularly exceed required call volume • Always at or near the top in meeting production quotas. • Always willing to lend a hand to colleagues and help with a question or issue; genuine team player. • Collaborate with SMs to review account penetration progress and likely prospects to target. • Brief SMs on prospect interview data to prepare for initial meetings and develop meeting strategy. • Data produced from prospect interviews recognized as relevant, detailed and top notch. • Synthesize call data and writing meeting notes under time critical requirements. • Enter activities, tracked progress, and created reports in SFDC and SL databases. • Refine and optimize calling scripts to introduce R360 and qualify prospects. • Regularly contribute advice and insight on inside sales best practices with Inside Sales Director Show less

Inside Sales Analyst, Cloud First Applications Group

• Apr 2016 - Sep 2018

Accenture acquired Cloud Sherpas; continued same role and duties as below, meeting or exceeding quotas and OTE. Regularly build and optimize Salesforce.com reports. Worked with team to set business requirements and consider and chose an automated dialer application for the SFDC platform. Generated opportunities bringing in over $12M in the 2018 fiscal year (9/1/17-8/31/18). Worked with Outside Sales and Client Account Leaders to develop initial meeting strategy. Accenture acquired Cloud Sherpas; continued same role and duties as below, meeting or exceeding quotas and OTE. Regularly build and optimize Salesforce.com reports. Worked with team to set business requirements and consider and chose an automated dialer application for the SFDC platform. Generated opportunities bringing in over $12M in the 2018 fiscal year (9/1/17-8/31/18). Worked with Outside Sales and Client Account Leaders to develop initial meeting strategy.

Senior Account Manager

• Dec 2012 - Mar 2016

Cloud Sherpas acquired Innoveer Solutions; continued same role and duties as below. During 2015 achieved 130% of OTE; during 2014 achieved 110% of OTE and recognized as leading meeting generator. Cloud Sherpas acquired Innoveer Solutions; continued same role and duties as below. During 2015 achieved 130% of OTE; during 2014 achieved 110% of OTE and recognized as leading meeting generator.

Senior Account Manager

• Mar 2012 - Dec 2012

• Continuing same duties as depicted for ISR below and meeting/exceeding production quotas.• Chosen for team to develop business requirements for migration from Siebel to SFDC.• Chosen for team to help define and scope for new roles for Inside Sales to collaborate with Outside Sales Directors (OSDs) in further qualifying and pursuing opportunities.

Account Manager

• Jul 2010 - Mar 2012

• Regularly exceeded required call volume; always at or near the top in meeting production quotas.• Obtained 117% of 2011 annual goal for qualified meetings.• Extremely high net meetings score.• Always willing to lend a hand to colleagues and help with a question or issue; genuine team player.• Worked with Inside Sales Manager to develop inside sales reps’ goals, quota and roles.• Collaborated with OSDs to review account penetration progress and likely prospects to target.• Briefed OSDs on prospect interview data to prepare for initial meetings and develop meeting strategy.• Data produced from prospect interviews recognized as relevant, detailed and top notch.• Synthesized call data and wrote meeting notes under time critical requirements.• Entered activities, tracked progress, and created reports in Siebel and SFDC databases.• Refined and optimized calling scripts to introduce Innoveer and qualify prospects.• Created meeting introduction script that was adopted by ISR team. Show less

Director Business Operations (dual roles)

• 2005 - 2010

Lead Generation Clients’ Programs Consultant: • Conducted telephone-based lead generation and sales intelligence and list building/confirmation programs, including appointment and demonstration setting, on a wide variety of enterprise software solutions directed at C-suite, Executive and Director level executives across all verticals. • Managed 2-4 person calling teams for most campaigns and monitored program progress. • Created, refined and optimized calling/dialog guides and scripts. • Regularly established dialog and captured required data with one or more decision-makers at 80-90% of targeted companies with lead rates averaging 20%. • Synthesized collected data and wrote lead reports under time critical requirements. • Analyzed data and created program progress and results reports for client presentations. • Performed online meetings/presentations with potential and existing clients. • Earned bonuses for meeting or exceeding project deadlines and goals. Head of Sales Lead Generation: • Between and/or during on client programs, designed and conducted outbound telephone-based lead generation to develop new enterprise software client opportunities. • Regularly made 40-80 outbound calls per day and identifying 4-5 qualified opportunities per week. • Researched verticals and companies to target and developing target company profile using Google, OneSource and Hoover’s, and other business databases. • Engaged in dialog with senior decision-makers; synthesized pertinent data, and wrote lead reports under time critical requirements. • Developed and nurtured leads that resulted in winning business from 10 new clients, yielding 31 programs and providing at least 50% of the company’s revenue over 2-3 year period. • Earned bonuses for exceeding opportunity quotas and landing new client accounts. Show less

Certified Financial Planner

• Nov 1999 - Mar 2003