Marc Decelles
Quality Engineering Analyst at Ultra Electronics Group- Claim this Profile
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Bennett Wong
To Whom It May Concern, I have worked with Mr. Decelles as his manager since 2007. Since that time, he has been the quality manager for various product lines in the CDMA portfolio. Marc is a dedicated individual who is committed to all aspects of quality – from suppliers to end customers. He has solid knowledge of the electronics manufacturing process and various standards. His role has evolved over the years from ensuring manufacturing quality to maintaining life cycle quality. He has been instrumental in the last two years working with vendors to drive down the on-going cost of repair. Marc is a self-starter; he looks for opportunities for improvement and drives the necessary activities with other stakeholders. He is very thorough with his work. He is a constant reference to Design, Operations, and Customer Account Teams to provide vital statistics and product history. He is a true team player who never hesitates to help others whenever possible. Sincerely, Bennett Wong
Bennett Wong
To Whom It May Concern, I have worked with Mr. Decelles as his manager since 2007. Since that time, he has been the quality manager for various product lines in the CDMA portfolio. Marc is a dedicated individual who is committed to all aspects of quality – from suppliers to end customers. He has solid knowledge of the electronics manufacturing process and various standards. His role has evolved over the years from ensuring manufacturing quality to maintaining life cycle quality. He has been instrumental in the last two years working with vendors to drive down the on-going cost of repair. Marc is a self-starter; he looks for opportunities for improvement and drives the necessary activities with other stakeholders. He is very thorough with his work. He is a constant reference to Design, Operations, and Customer Account Teams to provide vital statistics and product history. He is a true team player who never hesitates to help others whenever possible. Sincerely, Bennett Wong
Bennett Wong
To Whom It May Concern, I have worked with Mr. Decelles as his manager since 2007. Since that time, he has been the quality manager for various product lines in the CDMA portfolio. Marc is a dedicated individual who is committed to all aspects of quality – from suppliers to end customers. He has solid knowledge of the electronics manufacturing process and various standards. His role has evolved over the years from ensuring manufacturing quality to maintaining life cycle quality. He has been instrumental in the last two years working with vendors to drive down the on-going cost of repair. Marc is a self-starter; he looks for opportunities for improvement and drives the necessary activities with other stakeholders. He is very thorough with his work. He is a constant reference to Design, Operations, and Customer Account Teams to provide vital statistics and product history. He is a true team player who never hesitates to help others whenever possible. Sincerely, Bennett Wong
Bennett Wong
To Whom It May Concern, I have worked with Mr. Decelles as his manager since 2007. Since that time, he has been the quality manager for various product lines in the CDMA portfolio. Marc is a dedicated individual who is committed to all aspects of quality – from suppliers to end customers. He has solid knowledge of the electronics manufacturing process and various standards. His role has evolved over the years from ensuring manufacturing quality to maintaining life cycle quality. He has been instrumental in the last two years working with vendors to drive down the on-going cost of repair. Marc is a self-starter; he looks for opportunities for improvement and drives the necessary activities with other stakeholders. He is very thorough with his work. He is a constant reference to Design, Operations, and Customer Account Teams to provide vital statistics and product history. He is a true team player who never hesitates to help others whenever possible. Sincerely, Bennett Wong
Experience
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Ultra Electronics Group
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Defense & Space
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700 & Above Employee
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Quality Engineering Analyst
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Jul 2018 - Present
- Ensured that the RAMS and environmental performance of the deliverable hardware meet the contractual requirements. - Evaluate the RAMS requirements, produced qualifications test plans, procedures and reports per Environmental Contract Requirements. - Conducted a business case analysis to support level of repair (LORA) recommendations. - Monitored, analyzed and reported product reliability performance and investigation progress to the executive team and customers. - Ensured that the RAMS and environmental performance of the deliverable hardware meet the contractual requirements. - Evaluate the RAMS requirements, produced qualifications test plans, procedures and reports per Environmental Contract Requirements. - Conducted a business case analysis to support level of repair (LORA) recommendations. - Monitored, analyzed and reported product reliability performance and investigation progress to the executive team and customers.
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Ericsson
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Sweden
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Telecommunications
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700 & Above Employee
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Quality Account Manager
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2009 - 2017
- Recognized as point of contact/interface between the customers and factory. Monitored, analyzed and reported product reliability performance (DOA, return rates, RMA, TL9000, FITS, RITS & customer complaints) and investigation progress to regional and executive teams. - Conducted and documented complex root cause analysis with cross-functional teams on high profile customer investigations and adverse trends. Initiated corrective/preventive actions to improve product quality, customer satisfaction and sales. - Drove improved products and suppliers quality performance via reviewed of internal quality metrics (Test yield, Inspection, OBA). - Addressed manufacturing quality issues with multinational technological contract manufacturers & original equipment manufacturers. - Supported repair vendors with the management of product issues and customer investigations. - Provided quality plan into radio NPI programs; drove validation of dependability targets and coordinated early-life RCA/investigations. - Project-managed the reliability testing activities for all NPI programs. - Supported, as a Quality system & Data migration specialist, the implementation of Quality data reporting requirements. - Production control process owner of NPI, Reliability test, Customer investigation, Stop Shipment & Purge process activities. Initiated production stoppages and implemented corrective and preventative actions to mitigate field issues. - Supported the UCC team with QMS ISO 9001 audits. - Successfully conducted cost reduction projects. - Extensive International supplier expertise, including Airspan, Foxconn, Flex China and Mexico. Show less
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Nortel Networks
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Telecommunications
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700 & Above Employee
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Quality Account Manager / Manufacturing-NPI Engineer
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1992 - 2009
Quality Account Manager/NPI Quality Engineer - Wireless Networks Portfolio (2006-2009) - Monitored, analyzed and reported product reliability performance and investigation progress to the regional and executive teams. - Managed all aspects of hardware quality within the product Engineering group. - Engaged with the CMs and suppliers to manage all quality issues on products to drive improved product quality & supplier quality performance. - Supported NPI activities for the new WIMAX, LTE and CDMA portfolios. Provided on-site engineering support to sub-contractor NPI center in California, supported transfer to the production center in China. - Designed and managed the implementation of a global customer investigation process in an NPI environment by gathering engagement of all the different teams into the project. - Analyzed the CDMA Quality information requirements to drive the implementation of data feeds with various CMs and OEMs. Quality Account Manager - Optical Networks Portfolio (1999-2006) - Monitored customer field performance metrics, documented customer issues and initiated preventive actions, communicated reliability results to customers in addition to progress made towards continuous improvements. - Manage the Quality Assurance department. Initiated, as the Quality coordinator, production stoppages. Drove implementation of the Quality requirements linked to the SCM implementation program. Product/Mechanical/NPI Engineer (1992-1999) - Held various roles in Product Engineering, working with the design, engineering and production teams to support introduction of new products. - Project managed product transfers and outsourcing activities in order to reduce cost. Responsible for the engineering & quality expertise transfer. Show less
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LAMBERT SOMEC INC
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Canada
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Construction
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1 - 100 Employee
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Project Engineer
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1989 - 1992
Reviewed Engineering plans and specifications to estimate construction cost and provide profitability analysis of HVAC projects. Managed all aspects of construction projects, from planning of material and staffing, scheduling and controlling the installation, resolving problems, negotiating revisions and changes to final customer acceptance. Reviewed Engineering plans and specifications to estimate construction cost and provide profitability analysis of HVAC projects. Managed all aspects of construction projects, from planning of material and staffing, scheduling and controlling the installation, resolving problems, negotiating revisions and changes to final customer acceptance.
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Education
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1984 - 1988
École Polytechnique de Montréal
Bachelor's Degree, Mechanical Engineering -
2013 - 2013
Project Management Institute (PMI)
Project Management Professional (PMP), Project Management
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