Experience

Snows Motor Group

• United Kingdom
• Retail Motor Vehicles
• 300 - 400 Employee

• Senior Service Advisor/Workshop Controller

  • Aug 2022 - Present

  Now part of the team at the Snows Group after their acquisition of Picador Vauxhall which has led to more managerial responsibilities. Recently, I have taken over the role of Workshop Controller due to a member of staff leaving. This shows my ability to adapt and to take on new challenges. Now part of the team at the Snows Group after their acquisition of Picador Vauxhall which has led to more managerial responsibilities. Recently, I have taken over the role of Workshop Controller due to a member of staff leaving. This shows my ability to adapt and to take on new challenges.


Picador Plc
• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Senior Service Advisor

  • Aug 2019 - Aug 2022

Marshall Motor Group
• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee
• Service Advisor

  • Jan 2019 - Jul 2019
• Customer Service Advisor

  • Oct 2017 - Jan 2019

  The role at Picador represents a change of direction from the Teaching industry to the automotive industry. I have to provide a high level of customer service to customers that bring their cars to the garage. I believe I have the transferable skills required to succeed in customer service as I have learnt how to deal and resolve issues that the customers may have through a previous role as a supervisor. The fast-paced nature of the Service department means that I have to deliver under pressure and have to hit my targets within the necessary timeframe. As part of my role, I have been developing my sales technique as I offer service plans and additional products to the customer. Show less