Committee Member

• Sep 2021 - Present

- Provided personalized consulting to Belgian companies wishing to enter the Korean market. - Fostered and managed relationships with profit and non-profit organizations, including the Embassy of Belgium in Korea, other chambers of commerce in Korea, and companies. - Scheduled, created, and distributed written content, videos, and photos to increase brand awareness on our social media channels (Social media management). - Updated and managed the website. - Supported the organization's partners and members during their events and initiatives. Key Achievements: - Successfully implemented a membership database to improve member management. - Set up automatic emailing. - Increased engagement and improved brand awareness through social media. - Effectively managed multiple offline and online events to drive community engagement. - Redesigned the website with additional information and optimized call-to-action to enhance visitor engagement and increase membership sign-ups. This is a volunteer position. Show less

Export Manager

• Jul 2019 - Aug 2020

- Developed a growth strategy focused both on financial gain and customer satisfaction.- Conducted research to identify new markets, trends, and customer needs.- Managed existing sales pipelines and develop new business opportunities.- Arranged and conducted business meetings with prospective clients.- Maintained accurate sales and invoice records and entered data into designated software.- Prepared and delivered pitches (1 to 1 and public speaking).- Identified legal procedures related to exporting to South Korea and Japan (food industry). - Supervised trainees and salespeople. - Built long-term relationships with customers and partners.- Owned social media presence across Instagram and Facebook with 3 to 5 posts a day: Scheduled, created, and distributed written content and images that increased brand awareness.- Daily administrative tasks.Key Achievements: - Increased posting intensity on Linkedin (+ 120 followers), - Implemented, from A to Z, the CRM system (Hubspot).- Increased sales by 40% in two years (mainly on the Japanese market).- Implementation of a product recall procedure (in accordance with AFSCA - Agence fédérale pour la sécurité de la chaîne alimentaire). Show less

Junior Export Manager

• Jan 2019 - Jul 2019

Assistant Manager

• Feb 2018 - Jun 2018

- Conducted market research to identify opportunities in the digital industry for Belgian companies. - Data analysis and data compilation to support decision-making and understanding of the Japanese market for the officers and Belgian companies. - Participation in trade fairs (Foodex and IT Week) to represent the AWEX and support the Belgian companies that were attending the events. - Answered Japan-related questions (business). - Daily administrative tasks. Key Achievements: - Revised and edited reports covering topics such as the Japanese digital market and the Japanese video game industry. Show less

Junior Business Developer

• Jun 2016 - Jan 2017

Economic mission to Sweden in collaboration with the AWEX , the company "à la belge" and the HEPL (Haute école de la Province de Liège). - Developed growth and business strategies in Sweden. - Conducted research & analysis to identify new markets and customer needs. - Arranged business meetings with prospective clients. - Built long-term relationships with partners & potential partners. Key Achievements: - Created a professional network in Sweden for the sake of the company. - Wrote distinct market research about the Swedish food industry and the Belgian food industry. Show less