Experience

Vogue Optical Ltd.

• Canada
• Retail
• 1 - 100 Employee

• POS/ Computer Coordinator

  • May 2021 - Present

  Maintaining and updating Linux based optical POS program. Solving software/hardware issues, and purchasing hardware for all Vogue stores. Inventory tracking of all hardware. Upgrading/maintenance of office computers and network system. Data entry (prices, inventory, etc.) Maintaining and updating Linux based optical POS program. Solving software/hardware issues, and purchasing hardware for all Vogue stores. Inventory tracking of all hardware. Upgrading/maintenance of office computers and network system. Data entry (prices, inventory, etc.)



Spectrio (Formally Screenscape)

• Systems Administrator

  • Oct 2019 - Apr 2021

  The Systems Administrator participates in the design and maintenance of cloud services and managing a global network of Spectrio devices. They collaborate with Product Managers, Software Developer, Quality Assurance Analysts and Customer Success professionals to determine requirements and implement technical solutions. ● Provide support regarding the Application Release Management process and manage coordination of activities with internal/external stakeholders . ● Monitor UAT/ DEV and PROD local and AWS environments using Soti, eHorus, New Relic and Datadog. ● Mitigate performance issues using stress-ng, memtester, netio. ● Work with Product Management, development, testing, and required teams to deliver high quality solutions within the approved scope, cost and project plan. ● Ensure all systems architecture is acceptable to quality levels in accordance with industry best practices. ● Ability to conduct research, formulate theoretical root cause, test/verify to confirm theories and develop potential solutions to technical issues. ● Adhere to project schedules and budgets. ● Adhere to internal/external SLA’s . ● Accurate estimation of projects. ● Effectively documentation prepossess and procedures. ● Provide 24-7 on-call support coverage as part of a weekly rotation with other team members. Show less



CGI

• Canada
• Information Technology & Services
• 1 - 100 Employee

• Application Steward

  • Mar 2016 - Oct 2019

  Provided application support (break/fix and preventative maintenance) for business applications within a specified portfolio, including Relationship and License Management for assigned applications. Provide timely and effective technical support to stakeholders. Work with IT Owners and stakeholders to manage and mitigate property issues. Performed maintenance, plan and strategies applications updates and upgrades. Created, updated and maintained application documentation. Escalated issues to vendor when required for resolution. Participated in peer reviews of tasks with colleagues to ensure best practices were adhered to. Show less



Xplornet Communications

• Canada
• Telecommunications
• 1 - 100 Employee

• System Support Specialist

  • Aug 2013 - Feb 2015

  Maintain, program and implement high availability CentOS/ Red Hat server based infrastructure. Develop, deploy and maintain various tools which assist the company to achieve high productivity. Provide primary support to the operations team. Schedule and perform updates and security updates. Perform new feature/ systems implementation, hardware and software upgrades, and capacity planning; writing change requests, methods of procedures and acceptance test plans. Provide level 4 troubleshooting of systems issues. Show less



Critical Mass

• Advertising Services
• 1 - 100 Employee

• Senior Systems Administrator

  • May 2010 - Mar 2013

  Monitor and maintain local vCenter and Dell based SAN environment. Perform and regularly test backups. Perform regular performance and security updates. Work with Network Manager to support local WAN/ LAN. Configure and maintain staff laptops, tablets and mobile devices. Train and mentor staff and I.T. team members. Work with third party vendors and consultants. Liaison with external I.T. members. Propose yearly departmental budget. Interview and hire new employees. Hold bi-annual performance evaluations. Show less



Trapeze

• Canada
• Advertising Services
• 1 - 100 Employee

• Systems Administrator

  • Nov 2006 - May 2010

  Manage internal staff and maintain Exchange and storage infrastructure. Configured and maintained CentOS and Ubuntu file and LAMP servers synced via RSync. Regularly run and test backups. Configure cloud based Ubuntu virtual test environments for developers. Maintain PBX phone system. Configure and maintain staff laptops, desktops and Blackberry devices. Create budgets and purchase equipment Manage internal staff and maintain Exchange and storage infrastructure. Configured and maintained CentOS and Ubuntu file and LAMP servers synced via RSync. Regularly run and test backups. Configure cloud based Ubuntu virtual test environments for developers. Maintain PBX phone system. Configure and maintain staff laptops, desktops and Blackberry devices. Create budgets and purchase equipment



Havergal College

• Canada
• Primary and Secondary Education
• 100 - 200 Employee

• Senior Network Administrator

  • Mar 2005 - Jun 2006

  Design, RFP and rebuild internal LAN, wireless and WAN network infrastructure. Define and configure switch level auditing and security restrictions. Monitor network utilization for growth and scalability. Design, RFP and rebuild internal LAN, wireless and WAN network infrastructure. Define and configure switch level auditing and security restrictions. Monitor network utilization for growth and scalability.


Computer System Center
• Türkiye
• IT Services and IT Consulting
• 1 - 100 Employee
• Systems Administrator

  • Aug 2004 - Mar 2005

Transcontinental Media
• Canada
• 1 - 100 Employee
• Technical Support Representative

  • Dec 1999 - Aug 2004

MICRO BOUTIQUE
• Canada
• Hospitality
• 1 - 100 Employee
• Technical Support Specialist

  • Aug 1996 - Dec 1999