Network Support Engineer

• Feb 2022 - Present

Technical Assistance Center Acces & Transmission Engineer -Handle the customer requests from all Europe for our Transmission and Access devices ( Optix OSN 1800/8800/6800, 550/1500 and.MA/EA 5800 OLT); -Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to next technical level support; -Troubleshoot hardware or software problems, identify root cause and provide an effective solution within contractual SLA time; -Provide detailed information on how to set up, configure or upgrade Access Network products and their features; -Use trouble ticketing system for tracking customer interactions and fault analysis; -Communicate with customer via e-mail, phone, live-chat to provide the solution for their technical requests related to the specified devices; -Identify customers concerns and critical problems based on customer interaction. Show less

FTTx Network Design Engineer

• Feb 2021 - Feb 2022

LLD & HLD projects according with the client's guidelines including drawings of civil, fibre works and fibre allocation schemes. Preparation of Pre-Survey drawings for on-site surveys. LLD & HLD projects according with the client's guidelines including drawings of civil, fibre works and fibre allocation schemes. Preparation of Pre-Survey drawings for on-site surveys.

Transmission Planning Engineer

• Dec 2019 - Feb 2021

Perform low level trail planning requested by planning and delivery teams, ensure on site prerequisites required for implementation are met (required capacity, physical connections etc.), update relevant databases and engage involved configuration teams.; Ensure the quality of the services provided (control of the network parameters, according to the received instruction) Trail planning for new mobile network elements ("Site Integration") or the extension of network elements in connection with the radio rollout measures; Preparation of planning data on request and documentation in the relevant databases (Cramer Mobile/ ANN, Cramer 6); Ensuring on site prerequisites required for implementation are met (required capacity, physical connections etc.); Ensuring the quality of the services provided (control of the network parameters, according to the received instruction); Interact with internal technical areas (Vodafone Germany and Vodafone Group) for Mobile Trail Planning Tasks; Knowledge sharing in order to increase technical skills of other teams involved in planning, deployment and operations activities in the network Show less

FTTx Network Design Engineer

• Feb 2019 - Dec 2019

Knowledge,skills, and abilities: - Ability to work on the field(Surveys of localities); - F.T.T.H HLD and LLD; - F.T.T.H network design; - Backbone design; - Spliceing diagrams; - Bill of materials; - Google earth terrain check; - Feeder network design; - Distribution network design; Knowledge,skills, and abilities: - Ability to work on the field(Surveys of localities); - F.T.T.H HLD and LLD; - F.T.T.H network design; - Backbone design; - Spliceing diagrams; - Bill of materials; - Google earth terrain check; - Feeder network design; - Distribution network design;

Koyo Romania(Internship)

• Jul 2017 - Sep 2017