Experience

ProGuild Facility Management
• United States
• Facilities Services
• 1 - 100 Employee
• Director of Client Success

  • Mar 2023 - Present


911 Restoration - The Fresh Start Company

• United States
• Consumer Services
• 200 - 300 Employee

• National Account Manager

  • Jul 2019 - Feb 2023

  Over saw the National Accounts Department. Accepted/dispatched/followed work orders from start t finish. Managed a group of account specialists and tracked their work. Worked closly with clients and building relationships. On-boarding and training new franchises. Worked on several different CRM's including Service Channel, CBRE, Corrigo Pro, Alacrity, and several other client portals. Managed and designed the company website and much MUCH more! Over saw the National Accounts Department. Accepted/dispatched/followed work orders from start t finish. Managed a group of account specialists and tracked their work. Worked closly with clients and building relationships. On-boarding and training new franchises. Worked on several different CRM's including Service Channel, CBRE, Corrigo Pro, Alacrity, and several other client portals. Managed and designed the company website and much MUCH more!