Experience

Ten Degrees

• Saudi Arabia
• Software Development
• 1 - 100 Employee

• Human Resources Specialist

  • Jan 2022 - Present



Kasr Al-Shefa Hospital

• Egypt
• Hospitals and Health Care
• 1 - 100 Employee

• Planning and motinor

  • Sep 2020 - Dec 2021

  Making manpower plan (vacant, current, replacement and needed)Design job ads and post them on social mediaSource potential candidates from various online channels (e.g. social media and professional platforms)Interview candidates (via phone, video and in-person)Send job offer emails and answer queries about compensation and benefitsAct as a consultant to new hires and help them onboardPlanning and monitor for the monthly plan Revise the payroll sheet before transferring it to the treasury



AXA

• France
• Insurance
• 700 & Above Employee

• Customer Service Representative

  • Oct 2019 - Apr 2020

  Maintaining a positive, empathetic and professional attitude toward customers at all times. Keeping records of customer interactions, transactions, comments and complaints. Responding promptly to customer inquiries. Communicating and coordinating with colleagues as necessary Obtains client information by answering telephone calls Interviewing clients Verifying information Determines eligibility by comparing client information to requirements Ensure customer satisfaction and provide professional customer support.



Sponsors

• Human Resources Specialist

  • Jun 2019 - Oct 2019

  Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms) Interview candidates (via phone, video and in-person) Send job offer emails and answer queries about compensation and benefits Act as a consultant to new hires and help them onboard Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms) Interview candidates (via phone, video and in-person) Send job offer emails and answer queries about compensation and benefits Act as a consultant to new hires and help them onboard



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Senior Sales

  • Jan 2019 - Jun 2019

  And in-store trainer and acting as a Team leader Training for new comers and daily briefing task Area trainer and responsible for Vodafone cash service trainings for retailers.

• Retail Sales

  • Dec 2017 - Jan 2019

  Welcome customers to the customer center and listen their inquiries and handle customer’s complaints Sell products and services and ensure proper collection of required documents Coordinate with other departments to solve customers’ complaints Enhance customers experience through developing and smoothing the workflow inside the Customer Center Propose tools to maintain company and customer center image Handle customer center requests, stock and administrative work



Elfairouz Tours

• Human Resources Recruiter

  • Aug 2015 - Nov 2017

  Design and update job descriptionsSource potential candidates from various online channels (e.g. social media and professional platforms)Interview candidates (via phone, video and in-person)Send job offer emails and answer queries about compensation and benefits Design and update job descriptionsSource potential candidates from various online channels (e.g. social media and professional platforms)Interview candidates (via phone, video and in-person)Send job offer emails and answer queries about compensation and benefits



Job Skills

• Human Resources Recruiter

  • Jul 2014 - Jul 2015

  Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms) Interview candidates (via phone, video and in-person) Send job offer emails and answer queries about compensation and benefits Act as a consultant to new hires and help them onboard Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms) Interview candidates (via phone, video and in-person) Send job offer emails and answer queries about compensation and benefits Act as a consultant to new hires and help them onboard



Skybird

• Human Resources Specialist

  • Feb 2013 - May 2014

  Design and update job descriptionsSource potential candidates from various online channels (e.g. social media and professional platforms)Interview candidates (via phone, video and in-person)Send job offer emails and answer queries about compensation and benefits Design and update job descriptionsSource potential candidates from various online channels (e.g. social media and professional platforms)Interview candidates (via phone, video and in-person)Send job offer emails and answer queries about compensation and benefits