Experience

Second Stage Theater

• United States
• Performing Arts
• 1 - 100 Employee

• Finance Associate

  • Oct 2023 - Present



New London Barn Playhouse

• Entertainment Providers
• 1 - 100 Employee

• Company Manager

  • May 2023 - Sep 2023

  • Coordinated arrival & departure travel of seasonal staff of 80+ • Supplied housing with all needs; monitored housing supplies & oversee cleaning procedures • Showed new employees their allotted housing and familiarize them with the property and the area • Planned & executed company-wide opening night parties • Served as primary first line of contact for all company members • Liaised between kitchen & seasonal staff to communicate numbers & dietary needs • Reported departmental expenses and submitted reimbursement requests for company members Show less



Chatham Baroque, Inc.

• United States
• Performing Arts
• 1 - 100 Employee

• Operations Coordinator

  • Dec 2021 - May 2023

  • Worked with agents and venue operators to coordinate all technical needs and artist hospitality for seamless presentations and productions • Led front-of-house operations at shows, compiling guest lists, checking vaccination status, answering patron questions, and selling tickets and merchandise • Maintained Bloomerang database of donors & ticket buyers/subscribers, importing new transaction data and cleaning all historical data to ensure database functions best for patron management • Categorized and reconciled expenses and income in QuickBooks to ensure the accuracy of financial reports • Ran organic and paid social and e-mail marketing channels to ensure frequent, consistent brand messaging and drive ticket sales and donations • Verified and organized data from multiple ticketing platforms in Excel to compile direct mail appeal lists and lay groundwork to prepare to build new database Show less



Arts Management and Technology Lab

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Podcast Host

  • Sep 2022 - Apr 2023

• Marketing Manager

  • May 2022 - Aug 2022

  Responsible for running and optimizing social media channels, to drive website visits & attract applicants to the Master of Arts Management program.



One Day Down | SheNYC Theater Festival

• New York City Metropolitan Area

• Co-Producer

  • Jun 2022 - Aug 2022

  • Developed a $7k budget and created an expense reporting system to keep production within budget • Managed 5+ funding sources and coordinated compensation for a production team of 17 • Developed a $7k budget and created an expense reporting system to keep production within budget • Managed 5+ funding sources and coordinated compensation for a production team of 17



The New Group

• United States
• Performing Arts
• 1 - 100 Employee

• Intern

  • May 2022 - Aug 2022

  • Designed, organized, and facilitated Jim Collins Strategic Visioning workshops for full staff, resulting in the creation of organizational core values, core purpose, and goal statements • Facilitated multiple team planning meetings, and synthesized and circulated outcomes to encourage team goal-setting • Created financial models to evaluate future financial status of the organization in two different scenarios • Organized financial documents to compile SVOG year-end reporting • Designed, organized, and facilitated Jim Collins Strategic Visioning workshops for full staff, resulting in the creation of organizational core values, core purpose, and goal statements • Facilitated multiple team planning meetings, and synthesized and circulated outcomes to encourage team goal-setting • Created financial models to evaluate future financial status of the organization in two different scenarios • Organized financial documents to compile SVOG year-end reporting



Ovative Group

• United States
• Advertising Services
• 400 - 500 Employee

• Manager

  • Sep 2021 - May 2022

• Manager

  • Jun 2021 - Sep 2021

  Ovative group uniquely combines digital marketing services with omni-channel measurement to fearlessly unlock the digital potential of each of our clients.• Drove client retention by building strong client relationships through frequent written and verbal communication, responding to and prioritizing client needs• Synthesized complex data into digestible action items for regular client meetings• Developed inaugural training program for new hires of all levels, delegated tasks, and managed training completion timelines to standardize practices & ensure flawless execution Show less

• Senior Analyst

  • Feb 2020 - Jun 2021

  • Led account audit, recommendation implementation, and presentation of findings to VPs of Marketing and Customer Strategy to improve media efficiency by 23% in one month

• Analyst

  • Jul 2018 - Feb 2020

  • Analyzed channel-level data across search & affiliate marketing channels to make strategic investment decisions, regularly presenting reporting insights to clients

• Intern

  • May 2017 - Jul 2018



Student Unions & Activities

• Student Manager

  • Aug 2017 - May 2018

  • Trained and oversaw student associates to carry out business procedures • Worked with students to grow in terms of Student Development Outcomes through semesterly performance reviews • Ordered, processed, and maintained inventory to keep business running at full capacity • Collaborated with coworkers on core business procedures in order to improve customer satisfaction and build customer relationships• Adapted to fluctuating levels of customer demand to maintain high standards of customer service even during high-volume, fast-paced rushes of up to 150 customers per movie showing Show less

• Customer Service Associate

  • Sep 2015 - Aug 2017

  • Collaborated with coworkers on core business procedures in order to improve customer satisfaction and build customer relationships• Adapted to fluctuating levels of customer demand to maintain high standards of customer service even during high-volume, fast-paced rushes of up to 150 customers per movie showing



Pete & Gerry's Organics, LLC

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Digital Customer Service Intern

  • Jun 2015 - Jan 2017

  • Fielded customer feedback and questions on all social media platforms to foster excellent and prompt customer service and maintain a positive brand image • Detailed and recorded messages received every day to streamline the customer response process and decrease response time • Efficiently and accurately researched and catalogued distributor data to be used for website updates, to ensure exact, up-to-date website information on a website with >10,000 annual visitors • Fielded customer feedback and questions on all social media platforms to foster excellent and prompt customer service and maintain a positive brand image • Detailed and recorded messages received every day to streamline the customer response process and decrease response time • Efficiently and accurately researched and catalogued distributor data to be used for website updates, to ensure exact, up-to-date website information on a website with >10,000 annual visitors



Active Brands AS

• Norway
• Sporting Goods Manufacturing
• 100 - 200 Employee

• Marketing and Administrative Intern

  • May 2016 - Jul 2016

  • Used Kibo software to create, perfect, and maintain online shopping site for the North American market, whose social media presence and sales have grown more than 300x since North American launch • Analyzed competitor sites and researched and collected product photos and information to best present brand to the North American market • Transposed and edited translations for style and grammar from Scandinavian website versions to the North American online shop to effectively market product to a wide audience Show less



Her Campus Media

• United States
• Internet Publishing
• 500 - 600 Employee

• Social Media Team

  • Apr 2016 - Jul 2016

  • Brainstormed and developed social media content for cross-platform brand awareness and consistency • Collaborated with team members as the inaugural chapter to establish brand identity and grow social media presence from zero to 1000+ weekly impressions in under a month from launch • Brainstormed and developed social media content for cross-platform brand awareness and consistency • Collaborated with team members as the inaugural chapter to establish brand identity and grow social media presence from zero to 1000+ weekly impressions in under a month from launch