Experience

cloudsoft company

• Software Development
• 1 - 100 Employee

• Training Manager

  • Oct 2013 - Present

  1. Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers2. Draw an overall or individualized training and development plan that addresses needs and expectations3. Deploy a wide variety of training methods4. Conduct effective induction and orientation sessions5. Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them6. Manage training budget7. Provide opportunities for ongoing development8. Resolve any specific problems and tailor programs as necessary9. Maintain a keen understanding of training trends, developments and best practices



Stanford Academy

• Canada
• Education Administration Programs
• 1 - 100 Employee

• Sales and Marketing Coordinator

  • Oct 2011 - Sep 2013

  - Implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars.- Tracks product line sales and costs by analyzing and entering sales, expense, and new business data.- Prepares marketing reports by collecting, analyzing, and summarizing sales data.- Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.-Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.- Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.- Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.- Monitors budgets by comparing and analyzing actual results with plans and forecasts.- Updates job knowledge by participating in educational opportunities; reading trade publications.- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.



Jordan Kuwait Bank

• Jordan
• Banking
• 700 & Above Employee

• Banker

  • Sep 2005 - Sep 2010

  1. Serve as one point telephonic contact to customers on banking solutions.2. Advise bank customers on financial investments.3. Handle customers professionally.4. Learn about banking products to respond to related customer queries.5. Monitor staff duties like ledger entries, payment and trade authentication.6. Supervise bank processes.7. Investigate discrepancies in bank operations. 8. Communicate to Front Office and update department management of branch operations and status.9. Inspect staff preparation of payments and reports.10. Conduct performance appraisal of bank staff.11. Prepare management reports.