Experience

Integrated Knowledge Dynamics

• Egypt
• Business Consulting and Services
• 1 - 100 Employee

• Office Manager

  • Jan 2020 - Present

  Develop, implement and manage social media strategy Manage and oversee social media content Measure the success of every social media campaign Keep abreast of the latest social media best practices and technologies Develop, implement and manage social media strategy Manage and oversee social media content Measure the success of every social media campaign Keep abreast of the latest social media best practices and technologies



LavaLoon

• Egypt
• Information Technology & Services
• 1 - 100 Employee

• Lead Generation

  • Aug 2020 - Feb 2021

  Contact potential clients telepathically. Provide any information that the client requests. arrange meeting with clients . Contact potential clients telepathically. Provide any information that the client requests. arrange meeting with clients .



Medical Care Company (Health Insurance)

• Damascuse,Syria

• Telesales Specialist

  • Dec 2017 - Feb 2019

  Respond to customer queries by phone and email Create step-by-step training material with screenshots for clients listening to customers to determine root cause of issues Collecting feedback to determine patterns and issues such that they can be resolved or FAQs can be provided to customer to ease in troubleshooting Respond to customer queries by phone and email Create step-by-step training material with screenshots for clients listening to customers to determine root cause of issues Collecting feedback to determine patterns and issues such that they can be resolved or FAQs can be provided to customer to ease in troubleshooting



Warq Enab Restaurant

• Damascus,Syria

• Social Media Marketing Intern

  • Aug 2017 - Jul 2018

  Manage the social media calendar. Brainstorm campaign ideas. Post on various social media platforms such as Facebook, Instagram, and LinkedIn. Analyze analytics to gauge the success of campaigns. Manage the social media calendar. Brainstorm campaign ideas. Post on various social media platforms such as Facebook, Instagram, and LinkedIn. Analyze analytics to gauge the success of campaigns.



Syrian Arabic Red Crescent

• Damascus,Syria

• Mobile Clinic Team leader

  • Oct 2013 - Oct 2017

  Set clear team goals Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Set clear team goals Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching



Syrian Arabic red crescent

• Damascus,Syria

• Psychiatric Aide

  • Sep 2012 - Aug 2013

  Monitor patients in order to detect unusual behavior, and report observations to professional staff. Record and maintain records of patient condition and activity Work as part of a team that may include psychiatrists, psychologists, psychiatric nurses and social workers. Monitor patients in order to detect unusual behavior, and report observations to professional staff. Record and maintain records of patient condition and activity Work as part of a team that may include psychiatrists, psychologists, psychiatric nurses and social workers.



Emerald

• United States
• Advertising Services
• 400 - 500 Employee

• Office Manager

  • Mar 2011 - Jun 2012

  • Reading and analyzing incoming memos, submissions, and reports • Open, sort, and distribute incoming correspondence, inducing faxes and email. File and retrieve corporate documents, records, and reports. • Prepare agendas and make arrangements for committee, board, and other meetings. • Reading and analyzing incoming memos, submissions, and reports • Open, sort, and distribute incoming correspondence, inducing faxes and email. File and retrieve corporate documents, records, and reports. • Prepare agendas and make arrangements for committee, board, and other meetings.



Syria Trust for Development

• Non-profit Organization Management
• 200 - 300 Employee

• Administrative Assistant Coordinator

  • Mar 2010 - Mar 2011

  • Provide administrative and clerical support to departments or individuals. • Schedule meetings and arrange conference rooms. • Manage travel and schedule. • Provide administrative and clerical support to departments or individuals. • Schedule meetings and arrange conference rooms. • Manage travel and schedule.