Marah Ghorani

Project Manager at AlphaApps
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • Arabic -

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Bio

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Credentials

  • Twitter Flight School
    Executive Leadership Flight Path
    Jul, 2016
    - Nov, 2024

Experience

  • AlphaApps
    • United Arab Emirates
    • Information Technology & Services
    • 1 - 100 Employee
    • Project Manager
      • Oct 2018 - Present

      - Establish and maintain client relationships. Communicate feedback to leadership as appropriate - Resolving Customer Complaints quickly and efficiently - Communicate Project Plan: Ensure a common understanding by setting expectations regarding the project plan to align the client and team members - Implement approved actions and workarounds to mitigate project risks to minimize the impact on the project - Obtain project plan approval from the customer - Formalize final acceptance for the project from the client by ensuring that the delivered products comply with the agreed deliverables lists, scope, and any organizational procedures, by setting up meetings and demos with the client - Participating in the tender process i.e. proposal, submission, and review - Assist in measuring customer satisfaction at the end of the project by capturing customer feedback using appropriate techniques - Celebrate, either formally or informally, the accomplishment of goals. - Contribute to knowledge management capital through activities such as sharing documented deliverables. - Expanding the customer base by upselling - Understanding key customer individual needs and addressing these Show less

  • Al Jaber Optical
    • United Arab Emirates
    • Retail
    • 200 - 300 Employee
    • Marketing Communications Executive
      • Nov 2016 - Sep 2018

      -Coordinating marketing campaigns with the suppliers -Creating digital and offline campaigns for the company during special events -Handling visual merchandising -Handling social media & website for Al Jaber Optical and the company’s other brands -Contacting and coordinating with social media influencers -References for social media accounts: 1. https://www.instagram.com/aljaberoptical/ 2. https://www.instagram.com/optx2020uae/ 3. https://www.instagram.com/eopticsuae/ -Coordinating marketing campaigns with the suppliers -Creating digital and offline campaigns for the company during special events -Handling visual merchandising -Handling social media & website for Al Jaber Optical and the company’s other brands -Contacting and coordinating with social media influencers -References for social media accounts: 1. https://www.instagram.com/aljaberoptical/ 2. https://www.instagram.com/optx2020uae/ 3. https://www.instagram.com/eopticsuae/

  • Fatima Bint Hazza Cultural Foundation
    • Freelance
    • Social Media Specialist
      • May 2016 - Apr 2018

      ● Social Media editorial calendar on Trello project management system ● Preparing contents in both Arabic & English ● Responding to followers’ questions, comments and communication over social media platforms Facebook, Twitter and Instagram ● Handling Social Media accounts ● Researching for influencers ● Report stats ● Making plans to increase engagement ● Research for events that suits the foundation strategy ● Social Media editorial calendar on Trello project management system ● Preparing contents in both Arabic & English ● Responding to followers’ questions, comments and communication over social media platforms Facebook, Twitter and Instagram ● Handling Social Media accounts ● Researching for influencers ● Report stats ● Making plans to increase engagement ● Research for events that suits the foundation strategy

  • Alsayegh
    • United Arab Emirates
    • Advertising Services
    • 200 - 300 Employee
    • Social Media Internship
      • Jun 2016 - Jul 2016

      ● Report stats ● How to increase Social Media followers ● How to be more creative with posts ● Researching for Influencers ● Researching for new posts ● Report stats ● How to increase Social Media followers ● How to be more creative with posts ● Researching for Influencers ● Researching for new posts

Education

  • Damascus University
    Bachelor's degree, Banking and Insurance / Economics
    2012 - 2015

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