Experience

Skylight Music Theatre

• United States
• Performing Arts
• 1 - 100 Employee

• Lead House Manager

  • Jun 2023 - Present

  Responsibilities include: Recruiting, scheduling and training Assistant House Managers.Developing and maintaining a master calendar for front-of-house supervision.Maintaining an up-to-date schedule of ushers for all performances of Skylight Music Theatre and Milwaukee Chamber Theatre. Ensuring that the appropriate number of ushers are scheduled for each performance.Providing annual and ongoing usher training and recruitment. Communicating as needed with ushers for scheduling, training and recruitment.Being available on-call for emergencies. Show less

• Assistant House Manager

  • May 2023 - Jun 2023

  Responsibilities include: Briefing, assigning and supervising ushers for each assigned performance.Maintaining communication with Stage Manager for each performance to coordinate start time at top of and after intermission.



UW Credit Union

• United States
• Banking
• 500 - 600 Employee

• Teller

  • Apr 2021 - Present

  •Exhibit member-focused sales behaviors •Maintain a high degree of knowledge in all UW Credit Union products and services •Ensure all members requests are processed accurately and efficiently •Adhere to UW Credit Union’s Cash Management policies and procedures •Research all teller transactions when potential errors are identified, and communicate with affected members •Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals •Consistently seek out opportunities to exceed member expectations •Demonstrate ability to work with members of all ages and backgrounds •Act as part of a cohesive team, demonstrating excellent interpersonal and professional skills •Display sound judgement and confidence in handling member request and expectations •Demonstrate ownership of problems or errors, taking all necessary steps for resolution •Assume responsibility of personal development through ownership of feedback, training, collaboration, and teamwork •Maintain awareness of branch performance and employee engagement •Communicate effectively with members in both English and Spanish Show less


Marquette University
• United States
• Higher Education
• 700 & Above Employee
• COVID-19 Health Technician

  • Jan 2021 - Apr 2021

The Outreach Team
• United States
• Non-profit Organizations
• 100 - 200 Employee
• Deputy Director of Health and Safety

  • Aug 2020 - Nov 2020

Black Raven Pirate Adventures LLC
• United States
• Master of Ceremonies/ Performer

  • Jun 2020 - Aug 2020

ClubCorp
• United States
• Hospitality
• 100 - 200 Employee
• Member Services Representative- Deercreek Country Club

  • Aug 2018 - Aug 2019


Yoi Corp

• United States
• Human Resources
• 1 - 100 Employee

• Marketing Intern

  • 2016 - 2016

  Performed and presented an analysis of Yoi’s competitors’ strategies, and ideas to improve Yoi’s social media marketing. Redesigned website to fit customers' needs. Performed and presented an analysis of Yoi’s competitors’ strategies, and ideas to improve Yoi’s social media marketing. Redesigned website to fit customers' needs.



Case Western Reserve University

• United States
• Higher Education
• 700 & Above Employee

• Tour Guide

  • Oct 2014 - Dec 2015

  Responsibilities include: Taking families on 2hr. tours throughout the University Attending Open Houses to represent the University and answer questions prospective students and families might have about the University and the surrounding area Having knowledge in regards to all departments, majors, etc. Being energetic, enthusiastic, and personable on all tours. Reference Available upon request Responsibilities include: Taking families on 2hr. tours throughout the University Attending Open Houses to represent the University and answer questions prospective students and families might have about the University and the surrounding area Having knowledge in regards to all departments, majors, etc. Being energetic, enthusiastic, and personable on all tours. Reference Available upon request



Solstice A Capella

• Music Director

  • Aug 2014 - Dec 2015

  Solstice is Case Western Reserve University's premiere all-female a capella group performing both at Case Western Reserve University and the surrounding area. Responsibilities include creating an agenda prior to each rehearsal, teaching group new songs and understand each musical part well enough to identify and refine it for others, and finding new songs for the group to perform or creating arrangements for the group to sing. Additional responsibilities include working with members one-on-one if they struggle with the song and encouraging a positive and enriching musical experience within the group Reference available upon request Show less