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Bio

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Topline AI

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Credentials

  • Quality Assurance- Call Center Mastery Certification
    Yellow Belt- Lean Six Sigma Certification
    Dec, 2016
    - Sep, 2024

Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Quality Assurance Consultant
      • Jan 2016 - Present
    • Case Specialist/ Advanced Markets/ Underwriting
      • Jul 2015 - Present
    • United States
    • Insurance
    • 1 - 100 Employee
    • Team Leader, II
      • Apr 1987 - Apr 2013

      Leadership, Training, Quality Assurance, Workflow Mgmt, Transition change, Alignment Leadership, Training, Quality Assurance, Workflow Mgmt, Transition change, Alignment

Education

  • Nationwide Beauty Academy
    Cosmotology/Mgr license
    1983 - 1985

Community

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