Mar Romero
CX QA Lead at Curve- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Saint Pauls, England, United Kingdom, UK
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Experience
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Curve
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United Kingdom
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Financial Services
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100 - 200 Employee
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CX QA Lead
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Oct 2021 - Jun 2022
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Quality & Training Specialist
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Jan 2020 - Oct 2021
Training the CX team through a period of rapid hiring across the London and Bristol offices, before and during the COVID-19 pandemic where the business is fully remote. Weekly quality assurance checks and one-to-one coaching. Developing new frameworks. Working on a variety of company-wide projects and committees.
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Customer Service Specialist
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Sep 2019 - Dec 2020
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Education
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Universidad San Jorge
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