Experience

ROTOM ESPAÑA, S.L.U.

• Spain
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Marketing & E-commerce Sales

  • Apr 2022 - Present

  • Management of the e-commerce team to support the fulfilment of KPI's and achieve online shop sales targets. • Development and implementation of e-commerce strategy to improve performance. • Identification of new programmes to improve sales and website performance. • Management in the areas of e-fulfilment, logistics and customer service (B2C). • Development and optimisation of business processes and communication channels to improve customer service levels and business performance. • Responsible for user experience UX. • Driving customer reviews on Google and Trustedshop. • Design, manage and implement database growth strategies for newsletters and social media. • Reduce online returns and baskets. • Increase online sales. • Editor of all online content. • Create online promotional offers and monitor their success rate. • Analysis of commercial performance, using analytical tools. • Reporting on all analytics including sales, traffic and KPI's. Show less



Innova Eventos Zaragoza

• Spain
• Public Relations and Communications Services
• 1 - 100 Employee

• Head of Communication & Community Manager

  • Sep 2019 - Apr 2022

  - Planning, management and control of all the activity of the entity in the field of communication - Management of the identity and online reputation, generating content around the organisation and the respective customers - Design of graphic materials for the identity - Search engine optimisation - Monitoring and design of Google Analytics and social network analytics reports - Analysis and optimisation of online content - Creation of content for blogs: article writing, search for partnerships... - Audiovisual content editing - Text writing: e-mails, newsletters, publications on social networks, articles or posts... All of this with the respective keywords. - Management and maintenance of social networks: brand presence in networks, interpretation of results to create reports that reflect the effectiveness of the strategy, interaction with customers/partners/companies. Show less



DeuSens

• Spain
• Advertising Services
• 1 - 100 Employee

• Marketing and Communication Department Officer

  • Jul 2018 - Jul 2019

  - Planning, management and control of all the organisation's activity in the field of communication. - Management of social networks, creating content around the organisation. - Preparation of events, talks, workshops, webinars,... - Creation, publication and optimisation of online content - SEO/SEM positioning - Online conversion optimisation - Online identity and reputation management - Strategies for lead generation and follow-up - Layout of sales, communication and competition dossiers - Development and layout of visual identity programmes Show less



Estudio Matmata

• Spain
• Architecture and Planning
• 1 - 100 Employee

• Marketing and Communication Department Trainee

  • Jun 2018 - Sep 2018

  - Planning, management and control of all the organisation's activity in the field of communication. - Management of social networks, generating contents around the organisation - Design and implementation of external communication plans - Elaboration of a marketing plan - Preparation of meetings (research, protocol, support material,...) - Production of advertising photography - Planning and management of internal and external communications - Carrying out campaigns on social networks and other online media - Creation, publication and optimisation of online content - SEO/SEM positioning - Online conversion optimisation - Online identity and reputation management Show less


Impacta Creatividad 360º
• Spain
• Advertising Services
• 1 - 100 Employee
• Trainee student

  • Jul 2017 - Sep 2017

Leroy Merlin - España
• Spain
• Real Estate
• 1 - 100 Employee
• Trainee student

  • Apr 2017 - Apr 2017