María Luisa Madrigal Torres
Project Manager and Scrum Master at Edify Software Consulting- Claim this Profile
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Spanish Native or bilingual proficiency
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English Professional working proficiency
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Portuguese Elementary proficiency
Topline Score
Bio
Credentials
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ITIL ® Foundation Certificate in IT Service Management (ITIL 4 Edition)
PeopleCertSep, 2021- Nov, 2024 -
Scrum Foundation Professional Certificate (SFPC)
CertiProfAug, 2020- Nov, 2024 -
Scrum Master Professional Certificate (SMPC)
CertiProfAug, 2020- Nov, 2024
Experience
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Edify Software Consulting
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Costa Rica
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IT Services and IT Consulting
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1 - 100 Employee
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Project Manager and Scrum Master
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Apr 2023 - Present
I work as a PM and Scrum Master for Great Minds, a company based in the US with interdisciplinary Back-End and Front-End teams, based in the US and Latin America. All projects are based on Scrum and Kanban frameworks.Team Lead and Manager.
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Project Manager Scrum Master
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Dec 2021 - Present
PM and Scrum Master for CEMD - EdSolutions and Cambiar Education. I work with external customers based in the US and work with interdisciplinary teams based in the US, Latin America, and India. All projects are based on Scrum and Kanban frameworks.• Managing a project from the start including an MVP and Post-MVP phases. • Add structure to a team that didn’t have PM before and define roles and expectations for every team member.• Explain and teach Scrum to a team in India that did not use any Agile methodologies before.• Led a team that included interns to help develop a project for Costa Rica’s Ministry of Education. • Execute Scrum Master tasks, which include the realization of the different ceremonies.• Team manager of several Back-End and Front-End developers, QAs, and DevOps.• Direct work with customers and other professionals in UX/UI and Data Analysts.• Budget management, SOW creation, and modifications, including the justification for customers to make the project grow up when needed. Show less
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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GreenLake Project Manager
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Jul 2021 - Dec 2021
Consulting services for several customers. I worked with different projects and different size of customers, from big and multi geo accounts to internal projects. Some of my common tasks as PM were:• Daily meetings with different global customers and the vendors team. Inventory Update based on open/closed tickets.• Continues presentations with high level stakeholders, including the creation of new reports to improve value.• Review all service requests to verify critical elements.• Work with interdisciplinary teams and people from different countries.• Ensure a flow of reliable information between the different parties involved.• Review any items in issue status to designate an owner and expected next action.• Approvals for invoicing in big and international accounts Show less
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Project Manager
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Apr 2021 - Dec 2021
*Continual management meetings and presentations with high profile stakeholders*QA and Change Manager. *Direct a Change Advisory Board (CAB).*1:1 with team members
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Project Manager
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Nov 2020 - Apr 2021
Consulting services for Wells Fargo and Firestone * Daily meetings with the client and the vendors team. Inventory Update based on open/closed tickets. * Review all service requests to verify critical elements. * Managing the engagement/ticket until it is either completed, or cancelled (status review).* Ensure a flow of reliable information between the different parties involved. * Receive and respond to emails from end users to make changes. * Review any items in issue status to designate an owner and expected next action. Show less
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El Financiero Costa Rica
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Costa Rica
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Newspaper Publishing
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1 - 100 Employee
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Journalist and Content Developer
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Mar 2018 - Nov 2020
• Leadership and Negotiation: I oversee different projects, developing new content for the most specialized newspaper in Costa Rica. Working for a newspaper means to negotiate every single moment with internal and external stakeholders. • Agility: Working in a newspaper requires applying the best of Scrum every day. Making iterative deliveries that increase the quality of the project and closing a deliverable in short time to start a new stage again is part of this • Strong communication skills: Is basic for the job and a skill that I have been able to improve day by day when I speak with different sources. • Work with interdisciplinary teams: Every day I must work with communicators, programmers, photographers, and graphic designers. • Work under tight deadlines and being open to change: Closing news every day and producing a complete newspaper every week. It implies to work almost always under tight deadlines and be open and ready to change. Show less
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Grupo Nación
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Costa Rica
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Broadcast Media Production and Distribution
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400 - 500 Employee
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Multimedia Producer and Project Manager
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Jun 2014 - Feb 2018
• Team leadership and conflict resolution: I oversaw lots of projects thatwe developed, most of themwere produced by interdisciplinary teams that required coordination. • Customer Service: The job included constant meetings with clients and stakeholders • Negotiation: The meetings require the ability of negotiation to complete the projects in the best way possible. • Creativity: Since most of the projects are in the field of multimedia production and communications, the creativity was an essential part of the job, and something to improve every day Show less
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Universidad de Costa Rica UCR
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Costa Rica
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Information Services
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700 & Above Employee
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Multimedia Journalist
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Jan 2014 - Jun 2014
Journalist and producer of the Office of Dissemination and Information of the University of Costa Rica. Journalist and producer of the Office of Dissemination and Information of the University of Costa Rica.
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Instituto Costarricense de Electricidad
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San Jose, Costa Rica
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Content developer and Multimedia Producer
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Sep 2012 - Dec 2013
I worked developing written and multimedia content for internal and external use of a company that has more than 16,000 employees. The most important tasks and abilities in this job where the communication with stakeholders, the creativity, and the marketing. I had to edit the content to fit the company’s branding I worked developing written and multimedia content for internal and external use of a company that has more than 16,000 employees. The most important tasks and abilities in this job where the communication with stakeholders, the creativity, and the marketing. I had to edit the content to fit the company’s branding
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Education
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2020 - 2020
Universidad Cenfotec
Certification, Scrum -
2019 - 2020
Universidad Nacional de Costa Rica
Specialization, Project Management -
2009 - 2013
Universidad de Costa Rica UCR
Bachillerato en Ciencias de la Comunicación Colectiva, Estudios sobre comunicación y medios -
2009 - 2013
Universidad de Costa Rica
Ciencias de la Comunicación Colectiva, Periodismo y Producción Audiovisual
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