María José Urra Cuartero
Front Office Receptionist at The Scotsman Hotel Group Ltd- Claim this Profile
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, English - detailed working knowledge, Full professional proficiency
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French - conversational Professional working proficiency
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Spanish Native or bilingual proficiency
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Bio
Experience
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The Scotsman Hotel Group Ltd
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United Kingdom
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Hospitality
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1 - 100 Employee
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Front Office Receptionist
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Feb 2019 - Present
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Manager: Logistic Department , Tokheim Ibérica, Madrid, Spain 1991 - 2016
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1991 - Oct 2016
Transferred and promoted from Schlumberger to Koppens ->TokheimResponsible for the Logistic Department of one of the market leaders selling petrol dispensers forgarage forecourts in Iberia . This involved the purchasing, import, reception and delivery ofequipment to customers while adhering to strict quality control and delivery schedules.Budget responsibility: yearly equipment sales 13MK€, two employees reporting directly.Duties included:-> inventory control-> monthly invoicing-> budgeting and cost control of goods-> import and export of equipment-> Liaising with the equipment manufacturers-> Monthly reporting to Financial Department-> Yearly External Audit control.-> Training staff in general administration tasks-> Supporting the General Manager in company administration
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General Manager ́s Assistant:
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1987 - 1991
Duties included:-> Full secretarial function to include diary management, travel arrangements, preparation formeetings.-> Collation and preparation of GManager’s reports and associated papers for Headoffice’smeetings.-> Preparatiom of GManager’s correspondence and communications.
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Accounting Administrator
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1982 - 1987
Joined this Multinational Engineering Oil Company as the Administration assistant when I finishedmy studies.Duties during my time with Schlumberger included:-> Invoicing and credit control-> Organisation of the transport of capital equipment and dangerous goods throughout Spainand Portugal-> Preparation of paperwork for foreign staff requiring work visas-> Office management-> Departmental budget control.SKILLS-> Skilled and experienced in a wide range of administration procedures including computerapplications Microsoft Office (Excel, Word, Outlook), CRMs.-> In depth knowledge of modern office procedures.-> Comprehensive knowledge of invoicing and credit control processes-> Comprehensive knowledge of purchasing, transportation and inventory control-> Accurate and attentive to detail in all tasks.-> Reputation for being conscientious, highly reliable and punctual.-> Someone with good communication skills, sense of humour who can work well in a teamand get on well with all types of people.-> Confident when dealing with enquiries, whether face-to-face, by telephone, letter or email.-> Highly flexible, I’m always keen to learn new skills
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Education
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Internal Tokheim Group
Quality Customers Service, Quality Customers Service -
– Chamber of Commerce – Madrid (Spain)
Course of Logistic administration, Logistic administration -
– Escuela de Turismo Salduba– Zaragoza (Spain)
Technician for the Tourist Industry, Tourism and Travel Services Marketing Operations