María Ignacia Salazar
Customer Support and Loyalty senior Manager at GTD- Claim this Profile
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Spanish Native or bilingual proficiency
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English Full professional proficiency
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Portuguese Professional working proficiency
Topline Score
Bio
Experience
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Gtd
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Chile
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Telecommunications
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300 - 400 Employee
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Customer Support and Loyalty senior Manager
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Dec 2021 - Present
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LATAM Airlines
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Chile
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Airlines and Aviation
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700 & Above Employee
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Aug 2017 - May 2019
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Jul 2015 - Jul 2017
Managed all contracts with suppliers. Implemented electronic signature for contracts. Negotiate SLA's with stakeholders, measuring performance, and prioritizing critical contracts through the analysis of operational risk. Compliance ambassador
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Jun 2013 - Jun 2015
Coordinated and defined purchase processes from all countries where the company operated and then unified it, decreasing delivery problems with international suppliers. Develop internal policies and training material
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SMU S.A. (Unimarc, M10, Alvi, y Super10)
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Chile
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Retail Groceries
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700 & Above Employee
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Buyer
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Jun 2012 - Jun 2013
Planned liquids and food categories to more than 150 supermarkets and managed supermarkets supply. Negotiate with suppliers, commercial department and supermarket to determine needs, analyze and reduce to zero stock break Planned liquids and food categories to more than 150 supermarkets and managed supermarkets supply. Negotiate with suppliers, commercial department and supermarket to determine needs, analyze and reduce to zero stock break
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Education
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2019 - 2021
IESE Business School
Master of Business Administration - MBA -
2010 - 2010
Universidad Adolfo Ibáñez
Master of Economics and Public Policies, Economics -
2006 - 2010
Universidad Adolfo Ibáñez
Business and Administration, Business Administration and Management, General
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