Experience

Ducara Info Solutions (P) Limited

• India
• Computer and Network Security
• 1 - 100 Employee

• Sales Head (META)

  • Mar 2023 - Present

  I'm now exploring META region recently with Ducara. Expanding business wings to reach potential customers in need of cyber security. I help in filling gaps and enhancing the experience of customers by providing customized solutions and services. My responsibilities are from top to down sales funnel handling.I choose quality over quantity and offer the same to my clients. I strongly believe in speaking up and sharing perspectives.

• Client Relationship Manager

  • Oct 2021 - Mar 2023

  My responsibilities are :-- Lead client communication and assistance along with facilitating the sales team.- Client handling and business development - meetings and presentations.- Manage customer communication and support, client relationships, warm leads and conversion.- Understanding the needs of the clients and come up with creative solutions as per their requirements.- Maintaining a strong relationship with client and advising them on issues related to the product and offering solutions on the same.- Sustaining and growing the relationships which translate to a growth in revenue for the company.- Undertake development activities (meets, proposals, pitches) Network & build relationships with key-people. Show less

• Customer Relationship Management Team Lead

  • Jun 2020 - Sep 2021

• Customer Relationship Executive

  • Apr 2019 - May 2020

  My responsibilities are:-• Operations to maintain a customer-focused attitude that create lifetime customers,• Work with customer service, • Co-ordinate marketing staff,• Budgeting and forecasting,• Improve the customer’s issues and challenges,• Manage legal and compliance workflow,• Email marketing and tracking,• Solve customer requests,• Enhance customer relationships,• Manage and build relationships with customers• This includes idea generation, proposal preparation, overseeing the production process and overseeing execution.• Direct marketing, including acquisition and retention marketing,• Follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services provided to customers. Show less

• Internship Trainee

  • Jan 2019 - Mar 2019



Subharti Infotech pvt. ltd

• Intern

  • Oct 2017 - Oct 2017

  My role and responsibility- -The position requires constant communication with colleagues. -Experience in planning and delivering software platforms used across multiple products and organizational units. My role and responsibility- -The position requires constant communication with colleagues. -Experience in planning and delivering software platforms used across multiple products and organizational units.



Allsoft Solutions and Services Pvt. Ltd - India

• India
• Computer Software
• 1 - 100 Employee

• Intern

  • Jun 2017 - Jun 2017

  Cloud computing using salesforce platform Cloud computing using salesforce platform