Manuel Ferrís Gallego

Head of València Convention Bureau at València Convention Bureau
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Contact Information
Location
ES
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency
  • Catalan Native or bilingual proficiency
  • German Limited working proficiency
  • Italian Elementary proficiency

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Elisabeth (Els) Kuperus

Working with Manuel Ferris on the ESSHC2016 in Valencia was a real pleasure. He is energetic, enthusiastic, very helpful, and he has a good sense of humor. He has great knowledge of the city and its possibilities and of the meetings industry.

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Experience

    • Spain
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Head of València Convention Bureau
      • Mar 2020 - Present
    • Spain
    • 1 - 100 Employee
    • SEA & Australia Market Manager
      • Jan 2016 - Mar 2020

    • International Association Meetings Manager
      • Aug 2006 - Mar 2020

      - Carry out and promote research and analysis concerning international congresses- Carry out actions annually for the promotion and commercialization of Valencia as a congress destination.- Bid for both national & international congresses- Database maintenance- Organize famtrips/presstrips/site inspections- Prepare annual plans of action, as well as strategic mid-term and long-term marketing plan in order to expand the congress business in the city- Attend sector workshops & fairs- Organize events such as a Welcome Cocktail for the CEHAT Congress (300 people) or various activities for CEVISAMA (transport, dinner, guided visit for up to 70 people)

    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Comercial
      • Jul 2005 - Oct 2005

      - Focus in sales - Front desk parttime - Off-line sales - Focus in sales - Front desk parttime - Off-line sales

    • Spain
    • Hospitality
    • 700 & Above Employee
    • Recepcionist
      • Apr 2003 - Jun 2004

      - dealing with bookings by phone, e-mail, letter, fax or face-to-face - completing procedures when guests arrive and leave - choosing rooms and handing out keys - preparing bills and taking payments - taking and passing on messages to guests - dealing with special requests from guests (like booking theatre tickets or storing valuable items) - answering questions about what the hotel offers and the surrounding area - dealing with complaints or problems

Education

  • ICCA
    Association Expert Seminar
    2016 - 2016
  • ICCA
    Research, Sales and Marketing Programme, Meeting and Event Planning
    2014 - 2014
  • Goethe Institut
    Zertifikat Deutsch B1, German Language and Literature
    2010 - 2013
  • ICCA
    Course, ICCA
    2009 - 2009
  • European Cities Marketing
    Diploma, Meetings Industry
    2008 - 2008
  • Escuela Oficial de Idiomas de Valencia (EOI)
    Certificate in Advanced English, English Language and Literature, General
    2004 - 2008
  • Universitat Politècnica de València (UPV)
    Curso en Protocolo y Organización de Eventos, Protocol & events organization
    2006 - 2006
  • Universidad Politécnica de Valencia
    Master's degree, Tourism Management
    2005 - 2006
  • Univerza v Ljubljani
    Bachelor, Tourism
    2005 - 2005
  • Universidad Politécnica de Valencia
    Bachelor, Tourism
    2001 - 2004

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