Manuela ELIZALDE

Community Manager at Grupo Excelsior
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Madrid Metropolitan Area, ES

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Experience

    • Spain
    • Wholesale
    • 1 - 100 Employee
    • Community Manager
      • Apr 2012 - Present

      Content creation - writing blog posts, articles, newsletters, communications materials, and material for social media channels Social media marketing – creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties Events and event planning – attending industry events in our city and planning meetups for our community. Public relations –managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns Customer relations –responsible for customer support – answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums such as Get Satisfaction pages Communications/marketing strategy – responsible for creating strategic marketing/communications plans to provide direction for the Excelsior public-facing communications Analytics – Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives Show less

    • Responsable de Marketing
      • Jan 2010 - Feb 2012

      Dirección del departamento de Marketing, gestión del presupuesto asignado. Acciones de marketing off y online. Eventos, trato con proveedores, incentivos, comunicación. Publicidad online, listening & monitoring, acciones de community manager. Dirección del departamento de Marketing, gestión del presupuesto asignado. Acciones de marketing off y online. Eventos, trato con proveedores, incentivos, comunicación. Publicidad online, listening & monitoring, acciones de community manager.

Education

  • CESMA Escuela de Negocios
    Licenciatura en Marketing, Marketing
    2006 - 2010

Community

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