Customer Service Coordinator

• Jan 2023 - Present

Flight Attendant

• Feb 2022 - Nov 2022

Over 500 hours of international flights within Boeing commercial jets. Outstanding assistance to passengers throughout the whole flight. Preparation and sale of food and beverages. Ensuring cleanliness and order of the cabin at all times. In-depth knowledge of onboard safety and security matters, use of emergency equipment. First aid administration. Over 500 hours of international flights within Boeing commercial jets. Outstanding assistance to passengers throughout the whole flight. Preparation and sale of food and beverages. Ensuring cleanliness and order of the cabin at all times. In-depth knowledge of onboard safety and security matters, use of emergency equipment. First aid administration.

Flight Attendant

• Jun 2021 - Dec 2021

Over 400 hours of international flights within Boeing commercial jets. Outstanding assistance to passengers throughout the whole flight. Preparation of food and beverages, as well as sale of perfumes, electronic devices and duty-free products. Ensuring cleanliness and order of the cabin at all times. In-depth knowledge of onboard safety and security matters, use of emergency equipment. First aid administration. Over 400 hours of international flights within Boeing commercial jets. Outstanding assistance to passengers throughout the whole flight. Preparation of food and beverages, as well as sale of perfumes, electronic devices and duty-free products. Ensuring cleanliness and order of the cabin at all times. In-depth knowledge of onboard safety and security matters, use of emergency equipment. First aid administration.

Customer Service Agent and Tour Operations Assistant

• Jul 2019 - Mar 2020

First-class customer orientation and care at luxury travel agency. Administrative and logistical tasks: invoice recording, management of payments, reservations, insurance arrangements, etc. Email and call handling, quoting, follow-ups. Groups welcoming. First-class customer orientation and care at luxury travel agency. Administrative and logistical tasks: invoice recording, management of payments, reservations, insurance arrangements, etc. Email and call handling, quoting, follow-ups. Groups welcoming.

Conference Interpreter: French<>Spanish

• Nov 2019 - Nov 2019

Simultaneous interpretation at the event Tribuna Internacional: Replantear los vínculos África-Europa on November 21.

Conference Interpreter: French <> Spanish

• Oct 2019 - Oct 2019

Simultaneous interpretation at the event Aula de opinión: Diálogo en torno a la esclavitud, el maltrato y la explotación on October 30.

Conference Interpreter: French <> Spanish

• Oct 2019 - Oct 2019

Simultaneous interpretation at the II International Symposium on Migration Journalism on October 10-11. Simultaneous interpretation at the II International Symposium on Migration Journalism on October 10-11.

Liaison Interpreter: French <> Spanish

• Jun 2019 - Jun 2019

Consecutive interpretation from June 19 to 29 while accompanying a Congolese refugee in her journey across Spain for the launching of the campaign Escuela Refugio: el derecho a la educación en situaciones de conflicto. Preparing media interviews. Meetings with public officials, NGO members and donors. Consecutive interpretation from June 19 to 29 while accompanying a Congolese refugee in her journey across Spain for the launching of the campaign Escuela Refugio: el derecho a la educación en situaciones de conflicto. Preparing media interviews. Meetings with public officials, NGO members and donors.

Conference Interpreter: English<>Spanish<>French

• Mar 2019 - May 2019

Simultaneous interpretation at several international conferences (X Jornadas Internacionales de Fisioterapia San Juan de Dios, Retranslation in Context IV, Transhumanism: antropological, juridical, ethical and theological challenges) and other events covering a wide range of topics (psychology, employment opportunities, philosophy, etc). Simultaneous interpretation at several international conferences (X Jornadas Internacionales de Fisioterapia San Juan de Dios, Retranslation in Context IV, Transhumanism: antropological, juridical, ethical and theological challenges) and other events covering a wide range of topics (psychology, employment opportunities, philosophy, etc).

Ticketing Host

• Jun 2018 - Sep 2018

Assisting, informing and advising customers. Sale of tickets and season passes. Solving customers’ claims and other issues related to tickets. Achieving monthly sales targets. Assisting, informing and advising customers. Sale of tickets and season passes. Solving customers’ claims and other issues related to tickets. Achieving monthly sales targets.

Sales Assistant

• Nov 2017 - May 2018

Assisting and advising customers. Receiving and tagging of merchandise. Display and restocking of products. Always ensuring cleanliness and order of the premises. Management of payments, daily accounting after cash desk closing. Assisting and advising customers. Receiving and tagging of merchandise. Display and restocking of products. Always ensuring cleanliness and order of the premises. Management of payments, daily accounting after cash desk closing.

Sales Assistant

• Dec 2015 - Aug 2016

Assisting and advising customers. Receiving and tagging of merchandise. Display and restocking of products. Always ensuring cleanliness and order of the premises. Management of payments, daily accounting after cash desk closing. Assisting and advising customers. Receiving and tagging of merchandise. Display and restocking of products. Always ensuring cleanliness and order of the premises. Management of payments, daily accounting after cash desk closing.

Sales Assistant

• Jan 2014 - Jun 2014

Listening to customers and advising them based on their needs. Receiving merchandise, tagging of clothing. Management of payments, exchanges and returns. Providing information about ongoing discounts, promotions, special offers, etc. Listening to customers and advising them based on their needs. Receiving merchandise, tagging of clothing. Management of payments, exchanges and returns. Providing information about ongoing discounts, promotions, special offers, etc.

Customer Service Agent

• Jul 2013 - Aug 2013

Email and call handling. Getting new business partners. Providing information about a wide range of products and services. Achieving weekly sales targets. Email and call handling. Getting new business partners. Providing information about a wide range of products and services. Achieving weekly sales targets.