Experience

Aspen University

• United States
• Higher Education
• 100 - 200 Employee

• Associate Registrar

  • Jun 2021 - Present

• Assistant Registrar

  • Dec 2018 - May 2021



Grand Canyon University

• United States
• Higher Education
• 700 & Above Employee

• Student Services Counselor III

  • Sep 2015 - Dec 2018

  Manage a team of 6 Enrollment Counselors to ensure new student preparedness and clearance. Specifically reviewing financial opportunities. Oversee 350+ student accounts on a daily basis, focusing on academic and financial success Utilize Microsoft Excel to improve processes and assist team members and managers. Excel reports completed include, AR tracking, new student clearance, and award year proration. Conduct daily operation using Customer Relationship Management (CRM) software, as well as industry specific software such as Campus-Vue, National Student Loan Data System (NSLDS), and US Dept of Common Origination and Distribution System (COD). Provide counseling for students via email and telephone Show less



ITT Technical Institute

• Higher Education
• 700 & Above Employee

• Registrar

  • Feb 2012 - Sep 2015

  Manage the college's course scheduling system Determine course schedule for students Resolve conflicts regarding student and course schedules Evaluate military experience and post-secondary transcripts for possible course transfer credits Approve graduation eligibility of students Direct the maintenance and security of student admissions and academic records, including recording grades Partner with functional managers to achieve desired organizational results in the following areas: customer satisfaction, student retention, staff retention, graduation rates and satisfactory student progress and other compliance and organizational metrics and goals Supervise Records Coordinator Ensure compliance with corporate policies and procedures, ethical practices, and the guidelines of government and accrediting organizations Show less



Warnock, MacKinlay & Carman, PLLC

• United States
• Legal Services

• Paralegal

  • Jan 2011 - Feb 2012

  Negotiated a reduction in medical provider liens and personal injury claims with insurance companies Prepared demand packages, correspondence, and legal pleadings, and file with the clerk of the courts within a timely manner and close attention to detail Translated legal documents and articulate correspondences to Spanish speaking clients ensuring the client is kept abreast of the situation and all questions and concerns are addressed Maintained, managed, and organized case files utilizing various legal software and MS Office applications Show less