Manuel Ruiz

Warehouse Worker at Doka
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Contact Information
us****@****om
(386) 825-5501
Location
Surrey, British Columbia, Canada, CA
Languages
  • Español Native or bilingual proficiency
  • Inglés Native or bilingual proficiency

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Bio

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Credentials

  • Cert Prep: Excel Associate - Microsoft Office Specialist for Office 2019
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Cert Prep: Excel Expert - Microsoft Office Specialist for Office 2019 and Office 365
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Excel Essential Training (Microsoft 365)
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Excel: Advanced Formatting Techniques
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Excel: Advanced Formulas and Functions
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Excel: Charts in Depth
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Excel: Creating a Basic Dashboard
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Excel: PivotTables in Depth
    LinkedIn
    Nov, 2022
    - Nov, 2024

Experience

    • Construction
    • 700 & Above Employee
    • Warehouse Worker
      • Apr 2023 - Present

      • Once items have been returned, they need to get it ready for the next shipment. • They will clean it using scrapers, and hand tools like wrenches. • Once the product is cleaned, they will re-wrap it and prep it for shipping out for the next client to rent. • They will be lifting up to 50lbs and doing some bending. • Not very labor intensive but individuals should be capable of being on their feet and doing a physical job all shift long. • Computer work: they'll need to be opening returns, shipping orders, creating BOL's and doing that when Ryan is gone (for the most part Ryan will be there on site). Show less

    • Canada
    • Spectator Sports
    • 400 - 500 Employee
    • Quick service attendant
      • Sep 2022 - Present

      Providing premium level food and beer service to guests on the concourse during a busy event-time environment during Canucks games, Warriors games, concerts, and events at Rogers Arena • Consistently providing exceptional and knowledgeable service to our fans and providing a memorable experience with every guest interaction • Other duties as required Providing premium level food and beer service to guests on the concourse during a busy event-time environment during Canucks games, Warriors games, concerts, and events at Rogers Arena • Consistently providing exceptional and knowledgeable service to our fans and providing a memorable experience with every guest interaction • Other duties as required

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Industrial and general labour
      • Jul 2022 - Jul 2023

      • Constantly manipulating products that can weigh up to 50-75 lbs. • Clean and organize the warehouse and yard • Operate hand cart or pallet jack for loading and unloading inventory • Following the supervisor’s or the team leader’s directives • Performing all tasks in an efficient and safe way, making sure the work reports are well completed • Other duties as required • Constantly manipulating products that can weigh up to 50-75 lbs. • Clean and organize the warehouse and yard • Operate hand cart or pallet jack for loading and unloading inventory • Following the supervisor’s or the team leader’s directives • Performing all tasks in an efficient and safe way, making sure the work reports are well completed • Other duties as required

    • Canada
    • Construction
    • 1 - 100 Employee
    • General Laborer
      • Aug 2022 - Dec 2022

      • Constantly manipulating products that can weigh up to 50-75 lbs. • Clean and organize the warehouse and yard • Operate hand cart or pallet jack for loading and unloading inventory • Following the supervisor’s or the team leader’s directives • Performing all tasks in an efficient and safe way, making sure the work reports are well completed • Other duties as required • Constantly manipulating products that can weigh up to 50-75 lbs. • Clean and organize the warehouse and yard • Operate hand cart or pallet jack for loading and unloading inventory • Following the supervisor’s or the team leader’s directives • Performing all tasks in an efficient and safe way, making sure the work reports are well completed • Other duties as required

    • Account Manager
      • May 2021 - Jun 2022

       Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to customer needs and objectives Prepare reports on account status Assist with challenging client requests or issue escalations as needed Assist with the payroll of the employees

    • Operations Supervisor
      • Sep 2019 - May 2021

       Overseeing the operation ensuring employees understand their daily tasks Work on daily reports for all the departments along with US team Evaluating performance and provide feedbacks with the aim of developing improvement strategies Report any updates to upper management regarding to the operation Assist staff with administrative or technical issues

    • Logistics Coordinator
      • Sep 2018 - Sep 2019

       Coordinate all the shipment logistic process  Track the delivery by doing a follow up to make sure it gets to the destination in good conditions.  Keeping the customer informed about the shipment status

  • SYKES – Colombia
    • Barranquilla, Atlántico, Colombia
    • Customer Service Representative
      • Sep 2017 - Sep 2018

       Assist customers with their needs by offering solutions to their lifestyle with DIRECTV and ATT for USA, Puerto Rico, and Mexico.  Guide the customer in the self-services tools by using the website or the apps.  Design strategies to sell and improve the customers experience with us.  Assist customers with their needs by offering solutions to their lifestyle with DIRECTV and ATT for USA, Puerto Rico, and Mexico.  Guide the customer in the self-services tools by using the website or the apps.  Design strategies to sell and improve the customers experience with us.

    • United Kingdom
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Operations Coordinator
      • Apr 2016 - Dec 2016

       Responsible for coordinating the operation of 117 workers finding ways to optimize the production.  Create strategies to maximize profits.  Identifying and resolving any problems in the production process  Develop action plans to achieve high performance  Identify areas of opportunity for quality purposes  Responsible for coordinating the operation of 117 workers finding ways to optimize the production.  Create strategies to maximize profits.  Identifying and resolving any problems in the production process  Develop action plans to achieve high performance  Identify areas of opportunity for quality purposes

  • Servidigitales CTP
    • Barranquilla, Atlántico, Colombia
    • Cost Engineer
      • Mar 2014 - Dec 2014

       Analyze the production processes to determine the costs in each one of the activities.  Design and implement an ABC costing system to get a real information about the manufacturing cost and the sale price.  Coordinate the production and delivery of the finished goods to the warehouse  Analyze the production processes to determine the costs in each one of the activities.  Design and implement an ABC costing system to get a real information about the manufacturing cost and the sale price.  Coordinate the production and delivery of the finished goods to the warehouse

  • Transcom
    • Barranquilla, Atlántico, Colombia
    • Customer Service Representative
      • Apr 2012 - Feb 2013

       Assist travelers with their needs, offering different options to buy tickets.  Attention to detail with the aim of solving each inquiry with great customer service. MAIN ACHIEVEMENTS Improvement of English skills (listening and speaking)  Assist travelers with their needs, offering different options to buy tickets.  Attention to detail with the aim of solving each inquiry with great customer service. MAIN ACHIEVEMENTS Improvement of English skills (listening and speaking)

Education

  • University Canada West
    Master of Business Administration - MBA
    2022 - 2024
  • Universidad Autónoma del Caribe
    Ingeniero industrial
    2009 - 2014

Community

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