Experience

WIIT - The Premium Cloud

• Italy
• Outsourcing/Offshoring
• 100 - 200 Employee

• Cloud System Engineer

  • Oct 2016 - Present

  • Monitoring, controlling and supporting IT infrastructure (Hosting, DB, VM, LAN, WAN) • Resolving technical issues and making recommendations to fix systems and improve processes • Monitoring and Controlling security environment • Knowledgeable in Microsoft solutions especially O365 platform • Designing and developing enterprise migration projects (Active directory , file servers and O365 services) • Monitoring, controlling and supporting IT infrastructure (Hosting, DB, VM, LAN, WAN) • Resolving technical issues and making recommendations to fix systems and improve processes • Monitoring and Controlling security environment • Knowledgeable in Microsoft solutions especially O365 platform • Designing and developing enterprise migration projects (Active directory , file servers and O365 services)



RM Consulting Solutions

• United States
• IT Services and IT Consulting

• Project manager/Resourse coordinator

  • Jan 2014 - Apr 2016

  •I was in charge of the IT project. •Interview and personnel selection / Team Building •Data security and integrity •Internal ticketing dispatcher •Manage antivirus, backup, DNS, print server and file servers. •I was in charge of the IT project. •Interview and personnel selection / Team Building •Data security and integrity •Internal ticketing dispatcher •Manage antivirus, backup, DNS, print server and file servers.



OTS Spa

• Italy
• IT Services and IT Consulting
• 100 - 200 Employee

• Microsoft Administrator

  • 2012 - Dec 2013

  •Support and administration : Windows 2000, 2003 e 2008 with Incident/Change managment for IBM clients. • Managing incidents on Active directory, antivirus, backup, DNS, print server and file servers. •Disaster Recovery, VMware •Supporting and executing Healt Checking per SO Windows e IIS •Support and administration : Windows 2000, 2003 e 2008 with Incident/Change managment for IBM clients. • Managing incidents on Active directory, antivirus, backup, DNS, print server and file servers. •Disaster Recovery, VMware •Supporting and executing Healt Checking per SO Windows e IIS



GS Assistance

• Technical support/Back office

  • May 2006 - Oct 2012

  •Remote customer care specialist •Hardware assistance for servers and clients. •Software maintenance and updates •Support project planning •Website updates •Remote customer care specialist •Hardware assistance for servers and clients. •Software maintenance and updates •Support project planning •Website updates



Brahma Footwear

• Apparel & Fashion
• 1 - 100 Employee

• IT support and help desk

  • Sep 2002 - Apr 2006

  •Helpdesk and software solutions for all users of Brahma branch office. •Maintenance and updates SQL records for a proprietary software. •Responsible of management and updates all technologic routines. •Process improvement •Helpdesk and software solutions for all users of Brahma branch office. •Maintenance and updates SQL records for a proprietary software. •Responsible of management and updates all technologic routines. •Process improvement