Experience

DirAction

• Italy
• Business Consulting and Services
• 1 - 100 Employee

• Partner

  • May 2020 - Present

  Real Estate: - Transformation of rental business unit (including the design of a new IT system) - Redesign of billing & collection processes

• Engagement Manager

  • Sep 2016 - May 2020

  Banking service: - Full transformation program (organization, processes, information management & IT systems)Real Estate: - Redesign of commercial model - Creation and implementation of new processes - Lean transformation program (multiple processes and including the design of two new IT systems) - Interim management - Implementation of new servicing contracts x3 - Post M&A integration x2

• Associate

  • Nov 2014 - Sep 2016

  Insurance: - Design and implementation of a new business model - Improvement of customer service model - Support in launching and stabilizing a new marketing channel



Foqus - Consultoría de estrategia y operaciones

• Spain
• Business Consulting and Services
• 1 - 100 Employee

• Team Leader

  • Dec 2013 - Nov 2014

  Oil & Gas: - Back office process improvement, including Post M&A integration of subsidiary support units processesHealthcare: - Post M&A integration and commercial redesign of new business units purchased by a leading health group - 3-year business plan for three of the hospitals managed by the group

• Business Analyst

  • Oct 2012 - Nov 2013

  Private security: - Design and implementation of a new business model - Reorganization of the commercial department and sales target setting for the sales personnel - Margin improvement program (based on Lean methodology) - Order to cash improvement project



Andbank

• Andorra
• Banking
• 700 & Above Employee

• Financial Operations Analyst

  • 2011 - 2012