Experience

Fórum Oceano

• Portugal
• Non-profit Organizations
• 1 - 100 Employee

• Innovation Manager

  • Apr 2023 - Present

  Support launch and management of the blue economy innovation hub in Portugal, Hub Azul Support launch and management of the blue economy innovation hub in Portugal, Hub Azul



FARFETCH

• United Kingdom
• Software Development
• 700 & Above Employee

• Customer Journey Manager

  • Feb 2022 - Mar 2023

  Work in partnership with Service Design to scope, design and deliver organizationally complex key strategic initiatives, involving several core internal and external stakeholders. Map out the different customer and partner journeys within the company’s business model, and highlight potential collateral impacts and improvement opportunities. Work in partnership with Service Design to scope, design and deliver organizationally complex key strategic initiatives, involving several core internal and external stakeholders. Map out the different customer and partner journeys within the company’s business model, and highlight potential collateral impacts and improvement opportunities.



Nova School of Business and Economics

• Portugal
• Higher Education
• 400 - 500 Employee

• Team Leader @ Business Transformation

  • Jan 2021 - Feb 2022

  Create and execute highly customized Business Transformation initiatives with NOVA SBE's corporate partners, including but not limited to business model innovation, digital transformation, and culture-centered initiatives. Apply the principle of co-creation to all initiatives: solutions are co-generated by combining external and internal perspectives to increase autonomy and the likelihood of adoption.

• Innovation Program Manager @ Nova SBE Co.Innovation Lab

  • Aug 2019 - Jan 2021

  Engage with corporate partners from multiple industries for innovation initiatives, in an E2E view of corporate innovation, from insight generation and ideation to business model validation and digital product development, often in open innovation initiatives with startups and teams of students, as well as external designers and developers.



Santander

• Spain
• Banking
• 700 & Above Employee

• Innovation Product Owner

  • Feb 2019 - Jul 2019

  Product Owner in a small squad responsible for the development of innovative products, by using mainstream Agile methodology and practice within a corporate environment. Stakeholder management, including Legal, Compliance, Product, Communication and IT.

• Innovation Manager

  • Apr 2017 - Apr 2019

  Working in Living Innovation Lab (LIL) project, in partnership with NOVA School of Business and Economics. Experience using Design Sprint methodology and the Business Model Canvas framework in banking, and in applying Design Thinking and Lean UX principles. Additionally, working in the development of innovative business concepts that leverage the new capabilities enabled by PSD2

• Market Segment Manager

  • Jun 2016 - Feb 2018

  Definition of the bank's strategy in the segment of clients with small and medium incomes. Implementation of the Mundo 123 brand.

• Product manager

  • Jan 2013 - Jun 2016

  From January, 2013 to October, 2014, I worked with Cash Management products, in particular in the implementation of the SEPA program, regarding direct debits and credit transfers in Portugal. Additionally, worked with several cash management products related with transfers, collections, checks, etc, mainly with companies working in the Iberic market (Portugal and Spain).After October 2014, until the June 2016, I managed credit products associated with sponsored lines of credit, specifically created by the European and Portuguese institutions to support Small and Medium Enterprises, or some specific sectors, such as Agriculture and Tourism. Show less



Fundação para a Ciência e Tecnologia

• Portugal
• Education Administration Programs
• 1 - 100 Employee

• Recipient of a Scholarship of Introduction to Investigation

  • Oct 2009 - Oct 2010

  Main functions: Elaboration of a descriptive report on the economic activity of Mozambique. Focus on the relationship between trade freedom and growth, and also on the linkage between governance and growth. Historical, legal and economical analysis of Mozambique since 1960, as well as on the country´s trade performance and Millenium Goals indicators, particularly since 1992. Data mining and treatment. Main functions: Elaboration of a descriptive report on the economic activity of Mozambique. Focus on the relationship between trade freedom and growth, and also on the linkage between governance and growth. Historical, legal and economical analysis of Mozambique since 1960, as well as on the country´s trade performance and Millenium Goals indicators, particularly since 1992. Data mining and treatment.