Experience

Keurig Dr Pepper Inc.
• United States
• Food and Beverage Services
• 700 & Above Employee
• Supplier Quality Sr Manager

  • Aug 2022 - Present


Flex

• Paraguay
• Advertising Services

• Quality Manager

  • Jan 2021 - Jul 2022

  Assess trends and publish departmental metrics in compliance with KPI’s. Maintaining Quality systems continuous improvement programs status tracked and reported in monthly basis.  Quality team follow up to achieve established goals and objectives related to implementing, sustaining and improvement of effective and efficient Quality systems and Customers KPI’s.  Ensure compliance to product requirements, international and external regulatory requirements, and guidelines.  Oversee quality staff in quality management principles and procedures training.  Coach the team in determine root cause (8D process) of quality problems and implement effective and timely resolutions.  Deployment and execution of supplier performance product quality in alignment with business initiatives and priorities.  Oversee development of supplier evaluation and selection process, and Production Part Approval Process (PPAP).  Ensure procedures, systems, and processes effectively meet quality (Customers) requirements and business needs for product manufacturing.  Company representative for customer audits and host management review meetings. Oversee internal audits. Show less



Interplex

• Singapore
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Quality Manager

  • Nov 2019 - Jul 2020

  Implementation of the ISO9001, IATF 16949 and ISO14001 systems. Serve as management representative for QMS. Identify opportunities to improve processes, and perform customer and regulator external audits. Implement, report and improve quality of KPI’s, including internal/external corrective actions, 8D’s, internal/external PPM, scrap, supplier quality and CoPQ. Ensure customer satisfaction, and product and process quality. Supervise calibration process, Quality Engineering department, Metrology and Document Control. Provide support for new product introduction activities, and facilitate communication between Quality and other departments. Show less

• America's Regional Quality Manager

  • Mar 2019 - Nov 2019

  Management support for ISO 9001, IATF 16949, VDA 6.3, ISO13485 and ISO14001 systems. COPQ improvement plan support. Improve Customer perception. Improvement plans support towards zero escapes.

• Quality Manager

  • Jun 2015 - Mar 2019

  Serve as management representative for ISO9001, IATF 16949, ISO 13485 and ISO14001 systems. Identify opportunities to improve processes, and perform customer and regulator external audits. Implement, report and improve quality of KPI’s, including internal/external corrective actions, 8D’s, internal/external PPM, scrap, supplier quality and CoPQ. Ensure customer satisfaction, and product and process quality. Supervise calibration process, Quality Engineering department, Metrology and Document Control. Provide support for new product introduction activities, and facilitate communication between Quality and other departments.Achievements Increased customer satisfaction levels by reaching 0 customer incidents with one of the largest automotive customers. Show less

• Quality Manager

  • Jul 2011 - May 2015

   Executed customer and regulatory external audits. Managed ISO 9001, ISO TS 16949, ISO 13485 and ISO 14001 systems. Monitored, followed up and identified opportunities to improve various KPIs. Successfully reduced customer complaints by increasing quality control measures. Oversaw product and process quality, calibrations, quality engineering and document control. Collaborated with Materials team to improve purchasing process and selection suppliers



VOIT Automotive GmbH

• Germany
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Senior Quality Engineer, Oct 2010 – July 2011

  • Oct 2010 - Jul 2011

   Handled all customer satisfaction issues throughout the company, including Continental, Brose and TRW.  Complied with all quality indicators, corrective actions, 8D’s, PPAP’s and AMEF.  Produced reports regarding quality activities and processes.  Directed development of improvement plans for business objectives with management teams.  Identified cost reduction opportunities using Lean Manufacturing and Lean Six Sigma strategies.  Utilized statistical tools, such as SPC, ANOVA and DOE, to analyze data. Show less



Nypro Kanaak Guadalajara S.A. de C.V.

• Senior Engineer/Lead Auditor for Quality Systems, Acting Quality Manager,

  • Sep 2003 - Oct 2010

   Filled in for Quality Manager in his absence. Oversaw one supervisor, four technicians and 16 quality auditors. Coordinated with team to complete product and process audits. Evaluated, selected, approved and developed vendors. Served as lead auditor for the Quality, Environmental, Health and Systems. Directed and organized internal audit programs.

• Painting Process Coordinator/Acting Supervisor

  • Jul 2001 - Sep 2003

   Controlled production resources and coordinated service areas in the painting plant. Managed al process and quality engineering activities. Analyzed and developed solutions to reduce production variances. Consistently met all production programs and financial indicators.

• Senior Quality Engineer

  • Aug 1995 - Jul 2001

   Developed quality plans and visual aids. Employed SPC, AMEF and ANOVA statistical tools. Designed experiments and performed process capability analyses. Coordinated response and follow up for corrective actions. Managed the quality system for the paint process to ensure compliance with established standards. Participated in projects involving injection molding, sub-assemblies and paint.