Experience

Uber Freight

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• On-site manager

  • Feb 2022 - Present

  -Manage the activity of a multi-disciplined team in one of the remote sites-Point of contact for 14 teams with a total of 95 people on site-Worked with multiple stakeholders with their own goals to make them happen-Pre-screened potential candidates for stakeholders' teams-Analized and workshoped the most ideal OKRs, Tools, and strategies to obtain a desirable ROI for all the teams-Coordinated with a team of leads in charge of enforcing policies and driving results-Solved organizational problems that derive from the rapid growth that the team experiences-The teams I handled varied in scope, from back office and compliance work, to different sales teams with a variety of cycles and products-Managed the Carrier Sales force of up to 50 sales people securing coverage for an average of 5.5k FTL loads per month on the "same-day" Load Board. Show less

• Carrier Sales Team Lead

  • Oct 2020 - Feb 2022

  -Led a team of carrier sales brokers for the same-day coverage team-Drove bookings and performance in outbound calling and relationship selling-Led a team of 25 reps with an output of 3.5k loads covered per month on average.-Was in charge of coaching, training, and sales enablement for them-First point of contact for any operational escalation-Negotiated with the carriers to find a viable solution for their issues-Ensured that tracking was done for 250-300 daily loads booked by my reps-Maintained a relationship with key stakeholders to ensure communication was effective for problem solving-Enforced policies about discipline and due dilligence-Helped to determine load priority and distributed those priorities among my reps in order to guarantee coverage and service for our customers-Assisted in the organizational design and planning in order to make sure that the team scaled sustainably Show less



Rapido Solutions Group

• Mexico
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Operations Manager

  • Feb 2022 - Present

  Rapido, as a BPO and third party staffing, gave me the opportunity to connect with Uber Freight where I was given a lot of room to grow and experiment.

• Logistics BPO Team Lead

  • May 2020 - Feb 2022

  Rapido, as a BPO and third party staffing, gave me the opportunity to connect with Uber Freight where I was given a lot of room to grow and experiment.



Profesional independiente

• Guadalajara, Jalisco, México

• Independent Broker

  • Aug 2019 - Mar 2020



MERCKER LOGISTICS

• Mexico
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Supervisor de pricing

  • Sep 2018 - Aug 2019

  -Account Executive then Pricing Supervisor -Dealt with logistic suppliers all around the world -Created relationships with new service suppliers -Negotiated buying rates with key suppliers -Assigned load distribution amongst our suppliers to ensure we keep our volume agreements -Implemented new processes and tools to improve efficiency in this function . -Account Executive then Pricing Supervisor -Dealt with logistic suppliers all around the world -Created relationships with new service suppliers -Negotiated buying rates with key suppliers -Assigned load distribution amongst our suppliers to ensure we keep our volume agreements -Implemented new processes and tools to improve efficiency in this function .



ECU Worldwide

• India
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Inside Sales Associate

  • Jan 2018 - Sep 2018

  On this role I managed a regional customer portfolio for the number 1 company for Consolidated Freight. I was in charge of farming a list of 90+ Freight Forwarders and Logistic Operators that required LCL, Air Freight, and LTL services. By understanding the systems we used, I was able to streamline the quotation process and that made me able to focus on outbound calling. On this role I managed a regional customer portfolio for the number 1 company for Consolidated Freight. I was in charge of farming a list of 90+ Freight Forwarders and Logistic Operators that required LCL, Air Freight, and LTL services. By understanding the systems we used, I was able to streamline the quotation process and that made me able to focus on outbound calling.



DB Schenker

• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Operations Intern

  • Jun 2017 - Jan 2018

  This was a period of learning and coaching given by the management at DB Schenker to fully understand ocean freight and all the related processes. I worked in processing documentation, scheduling tasks for the team, assisted management with reporting and they allowed me to have experience with customer contact. Este fue un período de aprendizaje y entrenamiento brindado por la gerencia de DB Schenker para comprender completamente las operaciones de logistica maritima y todos sus procesos relacionados. Trabajé en el procesando documentos, programando tareas en el calendario del equipo, asistí a la gerencia con informes y me permitieron tener experiencia con el contacto con el cliente. Show less