Experience

Alinea Corporate Finance
• United Kingdom
• Financial Services
• 1 - 100 Employee
• Corporate Finance Manager at Alinea Corporate Finance

  • Mar 2022 - Present


dwello mortgages

• United Kingdom
• Financial Services

• Non Executive Director

  • Jan 2023 - Present

  Telford, England, United Kingdom



All Nations Charity

• Technology, Information and Internet

• Operations Lead (Part Time)

  • Nov 2019 - Present

  Wolverhampton, England, United Kingdom • Delivering clear operational structure in IT, HR and Media communication, which resulted in greater efficiencies • Responsible for the whole Communication and Operations Team, reporting directly to the CEO. • Part of the leadership team to steer the future of the charity



KellyOCG

• United States
• Business Consulting and Services
• 700 & Above Employee

• Operations Manager EMEA - Hitachi Energy

  • Sep 2020 - Mar 2022

• Operations Manager (BP EMEA)

  • Sep 2017 - Sep 2020

  Sunbury, Wolverhampton, Telford • Creation and delivery of the BP EMEA MSP Program strategy, which significantly advanced the Program size, reputation and clients cost savings. • Overseeing spend of 400 Million GBP with an EMEA headcount of around 2000. • Took actively charge of relationship with stakeholders across countries within Europe, Middle East and Africa. • Consistently met Program KPI/SLA, which resulted in an overall successful and strong program delivery. • Global PnL owner, including budgeting… Show more • Creation and delivery of the BP EMEA MSP Program strategy, which significantly advanced the Program size, reputation and clients cost savings. • Overseeing spend of 400 Million GBP with an EMEA headcount of around 2000. • Took actively charge of relationship with stakeholders across countries within Europe, Middle East and Africa. • Consistently met Program KPI/SLA, which resulted in an overall successful and strong program delivery. • Global PnL owner, including budgeting, forecasting and monthly analysis, which resulted in better decisions and significant cost savings of 50% for some services deliveries. • Facilitated all operational activities, stakeholder management, supplier management, team & resource management, KPI performance etc. • Directed diligently expansions of the MSP Program in other business units. • Managed cost savings exercises for the client, resulting in savings by thousands of pounds. • Point of escalation for Clients and Suppliers at all levels. • Day to day management of Talent Advisors team located throughout EMEA including training, performance management and career development. • Continuous improvement of process and operational standard, as well as implementation of system enhancements. • Diligently organized EMEA wide Program Team training day. Feedback was given which signified the event had impacted positively on employee moral.

• Senior Operations Manager SSC EMEA

  • Nov 2014 - Sep 2017

  Telford, Großbritannien • In charge of up to 4 departments: o Reporting and Analytics o Program Support (Back-office) o Market Rate Analytics o Supplier Compliance and Administration • Managing a team of 50+ employees with 4 Team-leads • Ensuring a continual improvement of service level and capabilities. • Developing cost savings and efficiency strategies for customers. • Establishing and implementing departmental policies, goals, objectives and procedures. • Ensuring that capacity and… Show more • In charge of up to 4 departments: o Reporting and Analytics o Program Support (Back-office) o Market Rate Analytics o Supplier Compliance and Administration • Managing a team of 50+ employees with 4 Team-leads • Ensuring a continual improvement of service level and capabilities. • Developing cost savings and efficiency strategies for customers. • Establishing and implementing departmental policies, goals, objectives and procedures. • Ensuring that capacity and capability are continually planned • Managing a budget of 1.1 Million in 2016 • Increasing efficiency across the departments to ensure a continual decrease of service prices. • Ensuring compliance standards are kept to the highest standard. • Overseeing over 21 customer relationship across the EMEA region • Provide transactional excellence and added value consulting, within Service Level Agreements • Successfully integrated 4 departments within the Shared Service Center in less than 2.5 years.

• Compliance Coordinator/ Team leader

  • Jan 2014 - Jun 2015

  Telford, Großbritannien



LeKtroniX, a Rockwell Automation Business

• United Kingdom
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Supplier Administrator

  • Oct 2013 - Jan 2014

  Walsall, Großbritannien • Responsible for electronic items order management using various sourcing channels. • Overseeing the shipment of orders, including tracking • Actively managed supplier and liaise with stakeholders.



Inspired Gaming Group

• United States
• Gambling Facilities and Casinos
• 300 - 400 Employee

• Factory Worker

  • Jul 2013 - Oct 2013

  Wolverhampton, Großbritannien • Responsible of dismantling old gaming machines which resulted in great cost savings for the company. • Pressured environment to achieve the given daily targets. • Consistently took leadership to design more efficient workflows in the factory.



Sparkasse

• Germany
• Financial Services
• 700 & Above Employee

• Student Internship

  • Aug 2012 - Jul 2013

  Schwarzwald, Baden Württenberg • Supervising my own customer service desk and dealing with any customers questions daily. • Providing a consistent and satisfying customer service including problem resolutions for any bank related queries. • Identifying customers’ needs and selling the appropriate financial products.



Pais Project

• Spain
• Telecommunications

• Team member/Leader

  • Aug 2010 - Jul 2012

  San Antonio und Umgebung, Texas • Leading and managing a Team from different nations to deliver all SLA for the voluntary program. • Handling a monthly budget and organizing fundraiser events. • Working alongside the local schools mentoring program to support young people.