Experience

OMEGA SA

• Switzerland
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Operations Specialist

  • May 2022 - Present



Boxy Charm

• United States
• Technology, Information and Media
• 1 - 100 Employee

• Brand Partnership Coordinator

  • Aug 2020 - May 2022

  • Created purchase orders, submit and confirm order quantities. • Coordinated ship dates with vendors and escalated any operational issues affecting the on-time purchase of the product. • Supported Planning team to maintain records of product assortment and inventory list. • Created monthly reports to identify the high and low performing products to improve strategy. • Worked with the Finance team to verify that purchase orders have been properly entered into the system and to… Show more • Created purchase orders, submit and confirm order quantities. • Coordinated ship dates with vendors and escalated any operational issues affecting the on-time purchase of the product. • Supported Planning team to maintain records of product assortment and inventory list. • Created monthly reports to identify the high and low performing products to improve strategy. • Worked with the Finance team to verify that purchase orders have been properly entered into the system and to ensure that financial deadlines are met. • Coordinated with cross-functional teams to resolve issues related to product information, pricing, and shipping. • Partnered with supply chain to detect early issues with product quality and initiate the return process. Show less



OMEGA SA

• Switzerland
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• eCommerce Intern

  • Sep 2019 - Apr 2020

  Miami, Florida • Created reports by pulling and aggregating data to deliver a steady stream of reporting and analytics that support online store objectives. • Analyzed trends in customer purchases and interactions with the website. • Supported product merchandising updates in accordance with marketing campaigns and new products to ensure a higher conversion rate. • Collected data from the company’s software to report current product inventory and maintain product availability. • Reported weekly… Show more • Created reports by pulling and aggregating data to deliver a steady stream of reporting and analytics that support online store objectives. • Analyzed trends in customer purchases and interactions with the website. • Supported product merchandising updates in accordance with marketing campaigns and new products to ensure a higher conversion rate. • Collected data from the company’s software to report current product inventory and maintain product availability. • Reported weekly E-Commerce analysis from the competitor’s marketing campaigns. • Recorded monthly financial results and identify profit drivers to improve strategic position. Show less



PartsW

• E-Commerce Product Listing Agent

  • Feb 2016 - Sep 2019

  Miami/Fort Lauderdale Area • Maintained current product availability to assist with administrative operations and fulfillment department as assigned. • Updated Listings on platforms as eBay, Amazon with trending products, increasing sales for the company by a 20% - 30% each month. • Sorted and placed inventory orders to replenish stock and avoiding insufficiencies or excessive surplus and analyzed data to anticipate future needs. • Organized inventory files and collect data to enter into the company’s… Show more • Maintained current product availability to assist with administrative operations and fulfillment department as assigned. • Updated Listings on platforms as eBay, Amazon with trending products, increasing sales for the company by a 20% - 30% each month. • Sorted and placed inventory orders to replenish stock and avoiding insufficiencies or excessive surplus and analyzed data to anticipate future needs. • Organized inventory files and collect data to enter into the company’s software. • Used software to monitor and ensure sufficient inventory for all distribution channels customer demand is fulfilled. Show less



NaturalPress

• Front Desk Officer

  • Aug 2014 - Feb 2016

  • Ensured high levels of customer satisfaction through excellent sales service. • Resolved customer complaints via phone, email, mail, or social media. • Maintained records of received payments throughout the day. • Provided answers of product, promotion, and pricing information by clarifying customer request. • Managed front office by ensuring the reception area is tidy and presentable by cleaning and organizing desk and visitor lobby.