International Business Development Manager

• Jan 2019 - Present

HFC Logistic and Operation Management

• Jan 2012 - 2019

A team of more than 50 people (technical and administrative) nationwide reports to me. Managing Offices nationwide. Monitoring the implementation of the activities of installing and maintaining, distributing, coordinating and supervising the work of staff responsible of ensuring the proper operation and maintenance of the network. Planning staff activities. Assigning activities. We have succeeded in reducing service times by up to 50%. Implementation of good manufacturing practices to optimize the inter-departmental connections. Implementing metrics. Survey of all current processes for analysis, diagnosis and continuous improvement. Provide administrative support to all office around the country. Implementation of WFM practices and Field Service Management that combines with hardware and internet service to support in locating vehicles, managing worker activity, schedule and dispatch work, ensure driver safety, and integrated with inventory and back-office systems. Show less

Sub Jefe Redes HFC (Logística y Operación)

• 2010 - 2012

Project Management Area HFC Network

• 2007 - 2010

Personal in Charge. Responsible for project feasibility analysis, budgeting, forecasting, implementation, monitoring, site inspections and HFC network continuity. Increased efficiency and reduced service times by 33% in the service without increasing operating costs

Corporate Process Analyst

• 2004 - 2007

Supporting Human Development Department projects cost reduction and improving the procedures of organizational climate. Participation in projects control inventory and fixed assets, inventory and cellars of the Television Cable Tica. Process Analysis at the corporate level.