Experience

House of Sphere

• United Arab Emirates
• Design
• 1 - 100 Employee

• Executive Assistant to the Founder and Managing Director.

  • Jul 2022 - Present

   Manage the schedule for company executives.  Draft, review, and send communications to internal teams and customers on behalf of the company executives.  Organise and prepare for meetings, including gathering documents and attending to the logistics of meetings.  Answer and respond to phone calls, and communicate messages and information to the executive.  Keep an organized CRM database of Sphere customers, new leads, and existing customers.  Maintain an organised supplier database.  Generate new supplier leads for the company.  Generate leads for the company.  Prioritize emails and respond when necessary.  Coordinate travel arrangements.  On-boarding new customers to Sphere  Keep a variety of records and documents for company executives.  Serving as a liaison between executives, employees, clients, and other external partners  Managing information flow in a timely and accurate manner.  Record daily expenses and prepare weekly, monthly, or quarterly reports; collect project invoices and file them according to each project's spending.  Oversee the performance of other staff.  Act as an office manager by keeping up with office supply inventory.  Format information for internal and external communication—memos, emails, presentations, reports.  Take minutes during meetings.  Screen and direct phone calls and distribute correspondence.  Organize and maintain the office filing system.  Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department  Familiarize yourself with the fashion industry, manufacturing, and design processes through self-learning.  Marketing assistance, new initiatives, and the development of a business-supporting infrastructure to scale up Show less



Cap France Bat General Contracting

• Riyadh, Saudi Arabia

• Executive Assistant To Chief Operations Officer

  • Apr 2015 - Nov 2021

  Independently managed the Chief Operations Officer's office remotely during the COVID lockdown.  Execute various administrative tasks, including travel arrangements, Visa Processing, scheduling, managing calendar, submission of expense reports, and other correspondence for Chief Operations Officer.  Maintain the executive's agenda and assist with scheduling appointments, board meetings, conferences, teleconferences, and taking minutes of meetings.  Handling HR responsibilities. Employee Recruiting, Hiring, and Onboarding Source, Compile and keep a comprehensive Employee database.  Tracked and submitted 100% of expense reports to internal tool for 9 executives and created a spreadsheet to streamline the process.  Screening, handling, and redirecting calls, and responding to 150+ weekly emails. Ensure and maintain confidentiality of all communications and documentation.  Led the introduction of Calendly. Which improved employee satisfaction with scheduling by 70% as measured by a poll.  Introduced an Excel spreadsheet to track office supply levels, which automated the re-ordering alert process and saved 6 hours every week.  Managed outgoing packages by ensuring proper labeling and packaging; kept detailed records of 100% of incoming packages.  Coordinating with internal staff, external service providers, and vendors.  Maintain the confidentiality, discretion, and integrity of sensitive information.  Maintains and exhibits an excellent working relationship with all internal staff members and senior executive's external business relations across various organizations.  Prioritizes workload and assists with managing the Senior executive's time in ensuring business targets and meetings are scheduled.  Designs and maintains appropriate filing and data retrieval systems to ensure ease of access to required information/documents at all times.  Other administrative and secretarial duties. Show less



Manappuram Finance Ltd.

• Kottayam, Kerala, India

• Assistant Branch Manager

  • Jan 2014 - Mar 2015

   Co-Lead the sales management of the branch to ensure the attainment of sales goals.  Developed new and existing dealer relationships by making myself available through visits and communication and grew our relationship and business by 50% improved product sales.  Assists the Branch Manager with all team member activities related to sales staff, including interviewing, hiring, coaching, and performance management.  Resolve customer complaints promptly and efficiently.  Co-Lead the sales management of the branch to ensure the attainment of sales goals.  Developed new and existing dealer relationships by making myself available through visits and communication and grew our relationship and business by 50% improved product sales.  Assists the Branch Manager with all team member activities related to sales staff, including interviewing, hiring, coaching, and performance management.  Resolve customer complaints promptly and efficiently.



Sony Center

• Kochi, Kerala, India

• Customer Service Executive

  • Aug 2009 - Aug 2011

   Responded to all Customer queries on price, discounts, and availability of products.  Demonstrate product features and provide information regarding additional features.  Managed to keep records of customer interactions, transactions, complaints, comments as well as actions taken, process orders, forms and applications.  Responded to all Customer queries on price, discounts, and availability of products.  Demonstrate product features and provide information regarding additional features.  Managed to keep records of customer interactions, transactions, complaints, comments as well as actions taken, process orders, forms and applications.