Experience

Blackhawk Bank & Trust
• United States
• Banking
• 1 - 100 Employee
• Loan Officer

  • Jul 2019 - Present


The Family Credit Union

• United States
• Banking
• 1 - 100 Employee

• Branch Manager

  • May 2019 - Jul 2019

  • Increasing member traffic & in-office transactions • Satellite Managing Beardstown, IL Branch • Loan Officer • Indirect Lender • Dealer Liaison • Loan Underwriter • Managing Employees • Managing employee schedules & approving vacation • Training, mentoring & coaching employees • Customer Service • 11 Million dollar portfolio • Regularly sought out by returning members • Strong customers service skills resulting in many new member sign ups •… Show more • Increasing member traffic & in-office transactions • Satellite Managing Beardstown, IL Branch • Loan Officer • Indirect Lender • Dealer Liaison • Loan Underwriter • Managing Employees • Managing employee schedules & approving vacation • Training, mentoring & coaching employees • Customer Service • 11 Million dollar portfolio • Regularly sought out by returning members • Strong customers service skills resulting in many new member sign ups • Proficient at analyzing credit reports & using them to recommend products to members • Great communicator with strong decisions making skills • Trusted advisor for coworkers & employees seeking advice or help with tasks • Provides high quality member service

• Loan Officer

  • Jul 2014 - Jul 2019

  • Consumer Lender • Top Lender 2017, 2018 • 10 Million dollar portfolio • Loan Underwriter • Indirect Lender • Dealership Liaison • Trainer • Member Service Representative • Regularly sought out by returning members • Strong customers service skills resulting in many new member sign ups • Proficient at analyzing credit reports & using them to recommend products to members • Trains new employees on credit union policies and systems • Makes collection calls… Show more • Consumer Lender • Top Lender 2017, 2018 • 10 Million dollar portfolio • Loan Underwriter • Indirect Lender • Dealership Liaison • Trainer • Member Service Representative • Regularly sought out by returning members • Strong customers service skills resulting in many new member sign ups • Proficient at analyzing credit reports & using them to recommend products to members • Trains new employees on credit union policies and systems • Makes collection calls on delinquent accounts • Great communicator with strong decisions making skills • Problem solver • Self Motivated

• Teller

  • May 2014 - Jul 2014