Systems Designer & OOUX Consultant

• Jan 2022 - Present

Owner / Designer

• Jan 2021 - Present

Senior Product & UX Designer

• Apr 2019 - Dec 2019

SwiftKey Core Input Design Lead

• Apr 2016 - 2019

Work focused on complex user interactions, muscle memory, cognitive load, and improving UX on large existing user bases with strong intangible expectations. In-depth expertise in AI-driven experiences, fuzzy behaviour and mental models • Responsible for the UX created by the core tech and back-end engineering stack, general port of call for the SwiftKey typing experience • Working closely with engineering and leading design-driven projects and patent applications as well as helping… Show more Work focused on complex user interactions, muscle memory, cognitive load, and improving UX on large existing user bases with strong intangible expectations. In-depth expertise in AI-driven experiences, fuzzy behaviour and mental models • Responsible for the UX created by the core tech and back-end engineering stack, general port of call for the SwiftKey typing experience • Working closely with engineering and leading design-driven projects and patent applications as well as helping develop research-driven and data-driven work streams in a user-centric perspective • Developing domain-specific design techniques, research frameworks and user problem pattern maps, and helping create roadmaps that marry engineering innovation with concrete user needs grounded in meaningful metrics • Authored an employee handbook encoding the technical knowledge of our engineers into user-centric design principles accessible for the design, marketing and support teams • Visual and UX designer for the SwiftKey Symbols app for non-verbal communication and sentence building Show less Work focused on complex user interactions, muscle memory, cognitive load, and improving UX on large existing user bases with strong intangible expectations. In-depth expertise in AI-driven experiences, fuzzy behaviour and mental models • Responsible for the UX created by the core tech and back-end engineering stack, general port of call for the SwiftKey typing experience • Working closely with engineering and leading design-driven projects and patent applications as well as helping… Show more Work focused on complex user interactions, muscle memory, cognitive load, and improving UX on large existing user bases with strong intangible expectations. In-depth expertise in AI-driven experiences, fuzzy behaviour and mental models • Responsible for the UX created by the core tech and back-end engineering stack, general port of call for the SwiftKey typing experience • Working closely with engineering and leading design-driven projects and patent applications as well as helping develop research-driven and data-driven work streams in a user-centric perspective • Developing domain-specific design techniques, research frameworks and user problem pattern maps, and helping create roadmaps that marry engineering innovation with concrete user needs grounded in meaningful metrics • Authored an employee handbook encoding the technical knowledge of our engineers into user-centric design principles accessible for the design, marketing and support teams • Visual and UX designer for the SwiftKey Symbols app for non-verbal communication and sentence building Show less

UX Designer

• Aug 2014 - 2019

Work focused on complex user interactions, muscle memory, cognitive load, and improving UX on large existing user bases with strong intangible expectations. In-depth expertise in AI-driven experiences, fuzzy behaviour and mental models • Responsible for the UX created by the core tech and back-end engineering stack, general port of call for the SwiftKey typing experience • Working closely with engineering and leading design-driven projects and patent applications as well as helping… Show more Work focused on complex user interactions, muscle memory, cognitive load, and improving UX on large existing user bases with strong intangible expectations. In-depth expertise in AI-driven experiences, fuzzy behaviour and mental models • Responsible for the UX created by the core tech and back-end engineering stack, general port of call for the SwiftKey typing experience • Working closely with engineering and leading design-driven projects and patent applications as well as helping develop research-driven and data-driven work streams in a user-centric perspective • Developing domain-specific design techniques, research frameworks and user problem pattern maps, and helping create roadmaps that marry engineering innovation with concrete user needs grounded in meaningful metrics • Authored an employee handbook encoding the technical knowledge of our engineers into user-centric design principles accessible for the design, marketing and support teams • Visual and UX designer for the SwiftKey Symbols app for non-verbal communication and sentence building Show less Work focused on complex user interactions, muscle memory, cognitive load, and improving UX on large existing user bases with strong intangible expectations. In-depth expertise in AI-driven experiences, fuzzy behaviour and mental models • Responsible for the UX created by the core tech and back-end engineering stack, general port of call for the SwiftKey typing experience • Working closely with engineering and leading design-driven projects and patent applications as well as helping… Show more Work focused on complex user interactions, muscle memory, cognitive load, and improving UX on large existing user bases with strong intangible expectations. In-depth expertise in AI-driven experiences, fuzzy behaviour and mental models • Responsible for the UX created by the core tech and back-end engineering stack, general port of call for the SwiftKey typing experience • Working closely with engineering and leading design-driven projects and patent applications as well as helping develop research-driven and data-driven work streams in a user-centric perspective • Developing domain-specific design techniques, research frameworks and user problem pattern maps, and helping create roadmaps that marry engineering innovation with concrete user needs grounded in meaningful metrics • Authored an employee handbook encoding the technical knowledge of our engineers into user-centric design principles accessible for the design, marketing and support teams • Visual and UX designer for the SwiftKey Symbols app for non-verbal communication and sentence building Show less

Freelance Illustrator

• Sep 2018 - Dec 2018

Sketchnote-style illustrations accompanying each chapter in a new undergraduate text book on the psychology of Autism, explaining and discussion latest theories, cognitive models and academic research. Sketchnote-style illustrations accompanying each chapter in a new undergraduate text book on the psychology of Autism, explaining and discussion latest theories, cognitive models and academic research.

Junior UX Architect

• 2013 - 2014

UX Designer delivering personas, scenarios, journeys, wireframes, graphics, UX documentation and rationale for a range of clients with multiple projects and deadlines UX Designer delivering personas, scenarios, journeys, wireframes, graphics, UX documentation and rationale for a range of clients with multiple projects and deadlines

Summer Analyst Intern

• Jun 2010 - Sep 2010

Application Developer in the Collaboration Centre of Excellence within Technology & Operations / Platform Services Application Developer in the Collaboration Centre of Excellence within Technology & Operations / Platform Services