Experience

City College Norwich

• United Kingdom
• Higher Education
• 300 - 400 Employee

• Support Fund Administrator

  • Aug 2021 - Present

  • Dealing with telephone, email and face-to-face queries about finance and bursaries • Data Entry for student enrolments and financial bursaries • Storing and organising computer-based documents and information • Conducting weekly payment runs for student bursaries • Dealing with telephone, email and face-to-face queries about finance and bursaries • Data Entry for student enrolments and financial bursaries • Storing and organising computer-based documents and information • Conducting weekly payment runs for student bursaries



Hales Group Ltd

• United Kingdom
• Staffing and Recruiting
• 200 - 300 Employee

• Mental Health Support Worker

  • Jul 2020 - Jun 2021

  -Provided counselling and emotional support to vulnerable individuals -Successfully prevented self-harm and harm to others numerous times by ensuring frequent observation of behavioural and emotional changes in vulnerable individuals -Ensured consistency of support by working with other professionals, such as doctors and therapists -Performed beyond the job’s duties to support the office with administration responsibilities such as calling and answering the phone -Maintained client confidentiality by communicating with other staff members via the radio in a discrete manner Show less



Royal Mail

• United Kingdom
• Freight and Package Transportation
• 700 & Above Employee

• Mail Sorter

  • Nov 2019 - Jan 2020

  -Implemented efficient mail sorting and organising services -Correctly used moving and handling training with heavy objects -Presented skills of working in a fast-paced environment -Coordinated with team members for better work efficiency and safety -Implemented efficient mail sorting and organising services -Correctly used moving and handling training with heavy objects -Presented skills of working in a fast-paced environment -Coordinated with team members for better work efficiency and safety



Elite Recruitment Agency

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Mental Health Support Worker

  • Jun 2018 - Jan 2019

  -Provided counselling and emotional support to vulnerable individuals -Successfully prevented self-harm and harm to others numerous times by ensuring frequent observation of behavioural and emotional changes in vulnerable individuals -Ensured consistency of support by working with other professionals, such as doctors and therapists -Performed beyond the job’s duties to support the office with administration responsibilities such as calling and answering the phone -Maintained client confidentiality by communicating with other staff members via the radio in a discrete manner Show less



Montana Marketing

• 1 - 100 Employee

• Brand Ambassador

  • Dec 2016 - Jan 2017

  -Effectively increased the client’s revenue by implementing door-to-door selling techniques -Successfully promoted and represented clients’ services -Built long-lasting rapport with customers -Carefully handled sensitive information, for example, when calling the office to provide customer’s bank details and confirmation of purchase -Effectively increased the client’s revenue by implementing door-to-door selling techniques -Successfully promoted and represented clients’ services -Built long-lasting rapport with customers -Carefully handled sensitive information, for example, when calling the office to provide customer’s bank details and confirmation of purchase



Jarrold Norwich

• United Kingdom
• Retail
• 1 - 100 Employee

• Assistant Accountant

  • May 2016 - May 2016

  One week of work experience via the OCR Level 3 Cambridge Technical Extended Diploma in Business -Worked with the company’s documents and systems to provide data entry -Carefully observed and helped with Purchase Ledger team’s daily procedures -Overviewed and learned about the Financial Controller and the E-Commerce Manager’s job roles One week of work experience via the OCR Level 3 Cambridge Technical Extended Diploma in Business -Worked with the company’s documents and systems to provide data entry -Carefully observed and helped with Purchase Ledger team’s daily procedures -Overviewed and learned about the Financial Controller and the E-Commerce Manager’s job roles



Martin Mccolls

• United Kingdom
• Retail
• 1 - 100 Employee

• Store Assistant

  • Jun 2012 - Jun 2012

  One week of work experience via the Attleborough High School. One week of work experience via the Attleborough High School.