Experience

Snappfood

• Iran
• Technology, Information and Internet
• 700 & Above Employee

• Process Management Manager

  • Jul 2021 - Present

  Process management at Snappfood is responsible for improving and automating all processes. In this section, we help teams identify their processes and automate those processes using Jira software. Implementation of processes in a software that allows us to track processes; It helps us to be able to set KPI for our processes and try to improve them consistently through reporting.

• Process Management Supervisor

  • Mar 2021 - Jul 2021

• Project Coordinator

  • Mar 2020 - Mar 2021

  Snapp Food is the largest Food online ordering Company in Iran & and subsidiary of Snapp Group. As a Project Coordinator my job is review and optimize process of different team such as ; Customer Support, Call Center, Account Management, ... . Optimize old processes, formulate new processes and then implement in Jira, reporting and analysis process to improve more and more, based on Agile Method. We track our process in Jira. I Support & develop Jira Software which as project management software. Also I tracking other projects and planning allocation human resources, reporting our situation to manager. Show less

• Qc Sales Agent

  • Jul 2019 - Mar 2020

  Checking our contract based on internal Standard Sales, Reporting to manager about contract signed & checked.Updating Standards.



SAIPA Kashan

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Intern

  • Jun 2018 - Aug 2018