Experience

Acmetel FZC

• United Arab Emirates
• Telecommunications
• 1 - 100 Employee

• • Sep 2015 - Present

  Seven years’ experience of Billing of Wholesale voice and SMS division.• Managing the billing of Wholesale Voice, SMS, MNP, ensuring solid and qualitative delivery of a fully automated billing process to billing operations team• Work closely with various parts of organization inducing our BI & Analytics team, Finance team and other teams involved in platform consolidation and migration• Managing requirements & changes to our Billing system, govern the new requirements, priorities them based on business values with the long-term goal• Working with other related teams to complete tasks assigned to them. Also responsible for working within parameters and with supervision to ensure quality and performance to set standards Show less

• • Sep 2015 - Present

  Seven year plus experience of wholesale voice dispute handling and Account Receivable and Payable Specialist.• Recording and reconciling all incoming financial transactions• Tracking incoming and outgoing payments• Overseeing billing operations and processes in order to ensure collection of account balances• Process accounts receivable/payable transactions• Updating account information and records of clients• Perform Statement of account reconciliations in a timely and accurate manner• Handling disputes of customer and suppliers for all business unites• Reconciling customer and Vendor CDR’s/ EDR’s • Good knowledge of industry practices regarding dispute resolution Show less

• • Sep 2013 - Sep 2015

  Two years’ experience of customer and supplier rates and Data Entry.• Sending rates to customer’s• Uploading supplier rates• Zone and Codes Management• Sending rates to different channels. e.g Ixlinks• Auto and Manual Rates• Entry customers and vender’s invoices into accounting software• Entry customers and vender’s payments into accounting software and OSS