Experience

Spectrum International LLC

• United Arab Emirates
• Public Safety
• 1 - 100 Employee

• Office Manager

  • Jun 2012 - Present

  1. Coordinator to the GM, arranging meetings, schedules and handling his calendar. 2. Managing travel arrangements& prepare itineraries. 3. Preparing and sending Quotations for Maintenance of Fire & Safety equipment’s, Civil Defence attested Certificates 4. Generating and circulating daily, weekly and monthly maintenance reports for all active projects. 5. Coordinator between clients and company engineers and providing timely updates to both parties. 6. Single point of contact for ISO certifications as and when required from Internal / External Auditors. 7. Ensure customer service issues such documentation, complaints and feedback etc. is promptly and satisfactorily handled and sharing reports with management. 8. Submits employee data reports by assembling, preparing, and analyzing data. 9. Maintains employee confidence and protects operations by keeping human resource information confidential 10. Check & summarize the overtime of staff before payroll of each month. 11. To prepare local & international purchase orders. 12. Coordinate wit freight company for the shipment of materials and required documents. 13. Assisting finance team in collection of payments. 14. Responsible to verify the expenses related to staff utilities & accommodation. 15. Responsible for maintaining record for all company provided leased vehicles & coordinating with suppliers for all the lease renewals & arrangements of new vehicles. 16. Managing office supplies & make sure all office equipments are working properly. 17. Responsible to check the costing report and ensure the margins on each order are as per the policy. Show less



Hiralaxmi Coal Industries

• Mumbai Area, India

• Receptionist & Secretary

  • Jan 2010 - Nov 2011

   Communicate verbally and in writing to inquiries and provide information on charcoal availability.  Handle incoming and outgoing calls, mails and stocks.  Implement and maintain office systems, schedules and calendars.  Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.  Performing general secretarial and admin functions (e.g. scheduling, copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations. Show less



Epicenter

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• OJT Coach

  • Nov 2006 - Dec 2009

   Looking into call flow for new associates and guiding them with regards to call quality and service standards through rigorous coaching and one to one sessions  Conducting of various tests every alternate day with regards to production.  Monitoring them remotely as well as side by side and giving them appropriate feed back  Maintenance of various trackers like attendance, performance, statistics, etc.  Good knowledge of the product and procedures involved in the credit card segment Show less



SRFS

• India
• Financial Services
• 1 - 100 Employee

• Loan Officer

  • Sep 2005 - Aug 2006

   End to end processing of approvals for Home Loans through constant liaison and coordination.  Review and check all documents for completion, follow up with customers for additional requirements.  First Stage Elimination and ensuring clearance of stages to prevent money laundering  Act as a point of contact for all queries from customers and assist them across several stages of loan  Forward documents to Disbursement after completion of all the required checks and follow up till completion to ensure single accountability of loans process. Show less